| Re: Harmony 880/890 (other?) Request For Help!
Quote: Otto wrote:
 Hi there,
For those of you using the Harmony series (I'm using the 890, but I'm pretty sure the 880 is identical in this regard), I urge you to call customer support and seriously request that they allow the user to set the order of the custom buttons in the LCD screen. It's ridiculous that they have created their program so that it chooses the order that the buttons will be in. 
Their number is 1-866-291-1505 (M-F 9am to 10pm EST, S-S 10am to 5:30pm). I called them yesterday and spoke to both first level and second level support. They acknowledged that this is a deficiency in their program and that they have had calls on it before. They were nice, but they would not let me talk to engineering and they would not let me have the source code so that I could fix it myself.
So, give 'em a call. This is just poor design, and if enough of us call, they'll eventually fix it.  | This is one of the reasons y I went with MX from Universal Remotes
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