[teamsimple]

The Problem is Mitsubishi for releasing a product that was defective and did not have the proper software upon being sold. Failure to tell the consumer that there would be software upgrades available, and failure to have a suply of parts for failed HDTV. THe failed part was identified by the OEM repair representative as a defective cable which is connected to the area that takes the cable card signal in. Mitisubish Consumer folks failed to return calls, address my concerns, or respond anymore than happy hand holding. I was told by the OEM repair person that they made so little spare parts for these sets that they have to wait for a set to come back to Mitsubishi to be refurbished and gutted for spares to fix the ones out there. I spent over $5,200 on the day of purchase. For what, a set that did not work correctly from the get go. I also installed 3 or 4 cable boxes to no avail. the set would power down and to longer and longer to reset before use. the DVR is was a total waste. NOT AS PROMISED by Mitsubishi. Tweeter is a whole other matter. Thank you for your offer to assist.. I will follow up with you shortly.