[Ht4me]

If you Don't already have it...Get It SOON!!!

A little story,

We had a few storms roll thru and I had a small surge protector only for all ht components; receiver, dvd, New HDTV DLP, cable DVR box, etc. Wife was concerned we had before lost my computer from a storm that still managed to get thru a surge procector. She suggested & I did unplug the dlp and was going to do the other stuff too right after I did the pc. TOO LATE!! light bulbs were actually barely glowing...???
very scarry surges & power drops & finally just out.( 6+ hours)
She saw the Surge proctector blow its caps with a very large noise & flash...while I was down the hall to undo the computer completely from the surge.Oh, what a nice smell...cooking electrical components. I was very fortunate to loose only the surge protector!!! It gave its life so others could live.
I wrote the mfg a letter by email, and was very surprised that they responded very quickly, concerned about my loss & potential equipment loss. They gave me my choice of A) replacement of like product... or B) upgrade to my choice of anything at 50% of retail.
WOW... quick, exact, no hassle, fast delivery of new items GREAT!

Please never trust your love of your ht equipment to low grade protection. What's it worth to loose just one piece? I dont know if I can say who did this for me,
SHACK GODS
please let me know if I can or not.... I will privately if need be to brag on a company who really does do what their packaging/ promo info says! #1 protect your valuables and really replace the lost product.

Has anyone else had a good or bad experience with theirs?

Mike