[SteveB]

I just got this in the mail. These idiots just gets funnier and funnier.

Your speaker came back to us in a cardboard box (not what we used to ship) and the speaker was obviously damaged. UPS gave us damage claim papers to fill out as well. I will be crediting your account the full amount paid $386.55 as this speaker is not due to be in stock with Polk until 4-24-08!



I apologize for this inconvenience as UPS did NOT communicate to us there was ever a damage to this shipment and, in addition, they assigned the package a completely different tracking # once the package was recovered as damaged.