Revised Firmware V1.4 for the DSP1124P with V1.3 ONLY!

[Schwingding]

Schwingding wrote:

Boy am I glad I saw this thread! Just picked up a BFD from Guitar Center and was going to hook it up (and download filters via MIDI) tonight. Maybe not! Will hold my breath as I verify the version number at power on and hope to see 1.2 or earlier. If not, thanks to you guys I know what to do. Thanks in advance!

Nuts. 1.3

[blownrx7]

Nuts. 1.3

Whoa, doesn't seem to bee a big deal now. Just do what dsiroky did and give customer service a call.

went to the support web site and filed an online service request on monday today I got a response saying v 1.4 firmware chip was in the mail.

NICE!!!

dsiroky: Exactly what did you say/write to them?

[dsiroky]

Here you go - straight from my helpdesk log request:

Question Reference No070416-000041
---------------------------------------------------------------
Summary: MIDI not working
Product Level 1: DSP1124P FEEDBACK DESTROYER PRO
Category Level 1: Warranty or Parts Support
Date Created: 16/04/2007 01.15 PM
Last Updated: 16/04/2007 01.15 PM
Status: Unresolved
Software version: 1.3
Serial number: n0611058124


Discussion Thread
---------------------------------------------------------------
Customer - 16/04/2007 01.15 PM
I purchased this unit brand new from my dealer on Saturday. It is working fine if I program manually, but MIDI programming is not working.

I think I need a new v1.4 or later EPROM to fix the bug.

purchase date April 14th, 2007

Auto-response - 16/04/2007 01.15 PM

[slidell]

dsiroky wrote:

I bought one on the weekend (saturday) for $99.

midi didn't work.

went to the support web site and filed an online service request on monday

today I got a response saying v 1.4 firmware chip was in the mail.

I can't ask for better service than that.

Same here. Just got e-mail yesterday saying the 1.4 chip is in the mail

[shawn]

Little confused.
If I go into the store and power them up, what vs. works without having to mod the chip?
Are there vs. that I am looking to stay away from?
My impression is that 1.0, 1.1, 1.2 should work just fine without mod, and 1.3 needs the mod. Is this a correct assumption?

[blownrx7]

My impression is that 1.0, 1.1, 1.2 should work just fine without mod, and 1.3 needs the mod. Is this a correct assumption?

Shawn,
Your assumption is correct. I asked what the differences were from 1.0 to 1.1 and 1.2 and no one really knew (of course I should have asked Behringer). No one noticed a difference either at any rate.
I'm betting that any changes affected the original target audience (PA system guys who needed to kill feedback issues)
That being said, it seems the chances of finding anything but 1.3 in the stores is pretty **** low. YOu'd have to find a place that did not move a lot of stock to find the older versions.

[slidell]

Shawn, if you absolutely need the filters working via midi then do as others suggest and contact Behringer. Other than midi, my 1.3 chipped 124 works just fine.

[dsiroky]

arrived in the mail today. took 5 mins to open up, scrape the glue off and put the chip in before.

if you haven't done this before, make sure you look for the notch on the eprom so you orient it the right way, and make sure you straighten up the pins so it lines up in the sockets.

I really appreciate the terrific customer service from behringer. wish all companies had service like that.

[smithb]

Wow...I just saw this thread. I have a 1124p that I have had for a bit but never got around to setting it up. I started to play with it this weekend and found this thread. I aways planned on using the midi support so I quickly checked my version after reading through all the comments.

It turns out mine is version 1.0. The production date of the unit seems to be Feb '05. I was hoping for version 1.2 just so I wouldn't have to go the extra steps. However, now I wonder if sticking with version 1.0 is just as bad. It may have the midi support bur what else might they have fixed from 1.0 to 1.4.

[Ward216]

slidell wrote:

Same here. Just got e-mail yesterday saying the 1.4 chip is in the mail

I posted mine on Sunday evening (6/4/07), four days later and still no reply. I'll wait another day before I ping them gently for a response.

[Testpattern]

I requested my revised Eprom a little over 3 weeks ago from Behringer Tech Support. Behringer Customer Service was very prompt to reply but it appears the Eprom will not be available for 6-8 weeks. It would appear they were not ready for the rush of requests on this issue. They did refer me to a place where I could "buy" the Eprom. They apparently were serious.

Making a customer wait 6-8 weeks for correction of a quality issue as simple as an Eprom is not good....

Anyone else having this problem or have you been able to get the Eprom via some other way?

[Ward216]

...and they're in stock again. woot.

Response (Chris P.)
11/07/2007 11.24 AM
Dear Ward,

We finally received the V1.4 EPROMS for the DSP1124P. We will mail it to the following address.

[Testpattern]

I've been working with Behringer for over three weeks concerning them supplying a corrected Eprom. They're telling me 6-8 weeks. Or I could go to someone and pay them to burn an Eprom....

What a bunch of **.... it's their problem but they appear really laid back about doing anything about it.

[doreytp]

I am ver. 1.0 should I leave it alone or upgrade ?
I am just getting into this so have a major learning curve ...
Just wondering if I need to upgrade to 1.4 I will be using midi when I get that figured out. My take on this thread is I am OK as is ..... that only if I went or had 1.3 I would need the upgrade.

I will be going with a 2496 some day though as I only need the two presets

I will use a house curve and a flat one and use bypass

[brucek]

I am ver. 1.0 should I leave it alone or upgrade ?

Leave it... version 1.0 is fine..

brucek

[tomacco]

Hello: I just bought a DSP1124p. How do I find out what version of firmware I have?

Thanks
Eric G.

[Otto]

tomacco wrote:

Hello: I just bought a DSP1124p. How do I find out what version of firmware I have?

I believe Post #68 of this thread has the answer, and I'm sure it's higher up in the thread as well.

[tomacco]

Otto wrote:

I believe Post #68 of this thread has the answer, and I'm sure it's higher up in the thread as well.

Hi Otto: I feel like a cub being lead by his Boy Scout Leaders (You, Sony & Wayne), but I sure do appreciate it. I read the recommended post, and since I bought the BFD on-line, I guess I'm in store for a surprise.

Thanks
Eric G.