Samsung Hlr 6167 loosing signal

**sparkie1263** · **10-31-09, 10:11 PM**

I have my cable box connected using component cables and I keep getting No signal. I do still get audio. Could it be a bad component cable or a bad input.

Thanks

Frank

**lcaillo** · **11-01-09, 08:19 AM**

Do you get any of the internal screens generated on the cable box, like menus? If so then the problem is in the box. If not, then perhaps cables or the display.

**sparkie1263** · **11-01-09, 08:34 AM**

It is hard to check because it happens at random times. I cannot make it happen or know when it is going to happen. I heard Samsung was having a problem with there HDMI connections. I just wanted to know if they were having a problem with the component connections also.

Thanks
Frank

**lcaillo** · **11-01-09, 08:39 AM**

I have not heard of problems with HDMI connections on these sets. Where are you getting your information?

The next time that it happens, just try the menu on the cable box.

**sparkie1263** · **11-01-09, 09:00 AM**

I didn't say it was these sets I said Samsung. I wasn't sure if it was all of them or just some models. I will try next time and post.

Thanks

Frank

**lcaillo** · **11-01-09, 11:05 AM**

So what have your heard and where? If there is a common problem, it may prove to be useful information to others. If it is just hearsay, or you just heard that "someone" had a HDMI problem with a Samsung, then you need to qualify your statement. Rumors and hearsay give people wrong impressions all the time on the internet. Search engines don't give you a lot of context. We don't want people saying "I heard at Home Theater Shack that there are problems with HDMI on xxxxx brand," which is exactly what can happen with this kind of statement.

I have heard of HDMI problems of many types, but not specifically with Samsung sets any more than other brands. If YOU are having an issue or a particular person had an issue, then it is OK to say that. If you know of some service bulletins or firmware updates that may have some relation to such problems, then please post it. Just stick to the facts. If you want to ask if people have any information about such problems, that is a valid question. Just saying, "I heard" with no context can be the start of misconceptions. Like I said, just the facts, or your own experience and opinions, but qualify them accordingly.

**sparkie1263** · **11-01-09, 11:32 AM**

I am not trying to start any rumors. When I did a search I found that Samsung was having a handshake problem with HDMI connections. Here is the link to one of the sites that I seen this on. It is not for my set. You can do a search for "Samsung HDMI handshake problem".

http://forums.cnet.com/5208-7596_102...47926&start=15

Frank

**lcaillo** · **11-01-09, 11:43 AM**

I am not suggesting that you are trying to start rumors. The point is that careless posting often does. If you have heard something that you have questions about, be specific. Context is important. The standards for posting are higher here than other sites on the internet. This is why we have such a good reputation. We intend to keep it. Get the point, raise the bar, and be more careful in your posting, please.

Handshake problems like these have typically been more the problem of the source or processing device, such as AVRs. We have seen them with nearly all brands of displays, and rarely has it been a problem with the display. Samsung is similar to others in this regard, IME.

In your case, the problems that are common that could have something to do with your symptoms are Digital board issues, particularly with the DNIE chip connections, DMD problems, and analog board problems. You could also have a problem with your source or cables, and the next step is to isolate the problem to a particular component.

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