Firmware update now up to 3.0 for 2nd gen HD-A2/-D2/-A20/-XA2/-XE1

**bobgpsr** · **06-25-07, 12:02 PM**

Firmware 3.0 is out. I updated my XA2 a while ago with no problems seen since.

Big new feature is that the 1080p HDMI shutdown bug is fixed for those who had problems. Also the fast foward lockup bug is fixed per some reports.

The H.264 AVC video codec "jaggies" issue when doing 1080p24 output is now getting mixed reports. Some say it is fixed others say that only the old firmware version 2.7 does not have the problem. We need some more authoritative reports.

I don't have a 1080p24 compatible HDMI (72 or 120 Hz refresh) display.

Links for a download of a CD-R ISO image:
http://tacp.toshiba.com/tacpassets-i...-XA2-3003N.zip
http://tacp.toshiba.com/tacpassets-i...-A20-3003N.zip
http://tacp.toshiba.com/tacpassets-i...D-A2-3003N.zip

http://tacp.toshiba.com/tacpassets-i...firmwarev3.asp

Quote:

Firmware Update Information for Owners of Toshiba HD DVD Players: Models HD-A30, HD-A3, HD-D3, HD-A35, HD-A2, HD-A20, and HD-XA2

Firmware Update Version: 3.0

Applicable Models: HD-A30, HD-A3, HD-D3, HD-A35, HD-A2, HD-A20, and HD-XA2.

Overview: As part of our commitment to provide world-class service to our customers, Toshiba is supplying this firmware update for use by purchasers of Toshiba HD DVD Player models listed above. This firmware update improves support for 1080p/24Hz OUTPUT and auto mode(for HD-A30 and HD-A35), improves network connectivity for supporting the download of web-enabled network content associated with certain HD DVD discs, and also addresses certain disc playback and HDMI/DVI related issues identified by Toshiba.

Important Note: Certain HD DVD discs may contain or have the capability of downloading studio-provided, web-enabled network content. To minimize any potential compatibility and/or connectivity issues, before viewing such content, it is recommended that you perform the firmware update process to ensure that your HD DVD player is using the latest firmware version.

How to obtain and install the firmware update:

1. If you have broadband internet service, you may obtain the firmware update over the internet using the Ethernet port on the back of your HD DVD Player. Instructions for configuring the Ethernet port and downloading the firmware update can be found in the owners manual and Update Procedure sheet for your HD DVD Player. Here is an overview of the process:

BEFORE BEGINNING THE FIRMWARE UPDATE PROCESS, BE SURE TO REMOVE ANY DISCS FROM YOUR HD DVD PLAYER.
Please configure the Ethernet port. You may need to turn on DHCP and DNS.
After you have configured the Ethernet port, follow the directions in the owner’s manual to check for a firmware update.
If a firmware update is available for your player, it will take about 20 minutes to download and install. Once the firmware update download process has finished, the players power will automatically switch off. You must wait until this process has finished.
" DO NOT UNPLUG, TURN OFF, OR USE ANY OTHER FEATURE OF YOUR PLAYER DURING THE FIRMWARE UPDATE PROCESS. Doing so will cause the writing of the firmware update to the player to be halted and the player may no longer operate properly. If the player stops working, please contact Toshiba Customer Solutions at 1-800-319-6684 or HD-DVD Concierge at 1-888-MYHDDVD(1-888-694-3383).
If no firmware update is available, the player will quickly exit the firmware update process.
Please refer to the owners manual for additional details.
2. If you have a PC with a CD-RW drive that is connected to the internet, you may be able to download an ISO image file of the firmware update to your PC and copy it to a blank CD-R or CD-RW disc. For more information, and to download an ISO image file of the firmware update, select your model below:

Choose your model: HD-A30 HD-A3 HD-A35 HD-D3 HD-A2 HD-A20 HD-XA2
HD-A30 Firmware
Part Number: HD303003
Instruction Note: INST2008-018.pdf
Download ISO: HD-A30-3003N.zip

HD-A3 Firmware
Part Number: HDA33003
Instruction Note: INST2008-016.pdf
Download ISO: HD-A3-3003N.zip

HD-A35 Firmware
Part Number: HD353003
Instruction Note: INST2008-017a.pdf
Download ISO: HD-A35-3003N.zip

HD-D3 Firmware
Part Number: HDA33003
Instruction Note: INST2008-016.pdf
Download ISO: HD-A3-3003N.zip

HD-A2 Firmware
Part Number: HDA23003
Instruction Note: INST2008-013.pdf
Download ISO: HD-A2-3003N.zip

HD-A20 Firmware
Part Number: HD203003
Instruction Note: INST2008-015.pdf
Download ISO: HD-A20-3003N.zip

HD-XA2 Firmware
Part Number: HDX23003
Instruction Note: INST2008-014.pdf
Download ISO: HD-XA2-3003N.zip

3. If you are unable, or prefer not, to obtain the firmware update by one of the methods described above, you may contact Toshiba Customer Solutions at 1-800-319-6684 or HD-DVD Concierge at 1-888-MYHDDVD(1-888-694-3383). and request that a firmware update disc be sent to you by mail. You can update the firmware using the firmware update disc by following the instructions provided with the disc.

Please note that if you sent Toshiba the Firmware Update Request card included with your player, you will receive an update disc by mail from Toshiba as soon as it becomes available.

Frequently Asked Questions:

Q1.What does this update do?

A1. This firmware update improves network connectivity for supporting the download of web- enabled network content associated with certain HD DVD discs, improves certain video and audio processing capabilities, and also addresses certain disc playback and HDMI/DVI related issues identified by Toshiba.

Q2.Why do I need to turn on DHCP and DNS?

A2.Turning on DHCP causes the player to automatically detect its IP address and other network information from your internet service providers DHCP server. Turning on DNS causes the player to automatically detect the DNS server address associated with your internet service provider.

Q3.I purchased an HD DVD disc that contains/has the capability of downloading web- enabled network content. What do I need to do to view this content?

A3.First, be sure that you have properly configured the players Ethernet port. If your Ethernet port is properly configured, perform the firmware update process to update the players firmware to the latest firmware version. Once you have updated the player with the latest firmware, follow the directions that came with the HD DVD disc or that appear in the menu of the HD DVD disc. Should you experience problems viewing such content, please contact Toshiba Customer Solutions at 1-800-319-6684 or HD-DVD Concierge at 1-888-MYHDDVD(1-888-694-3383).

Q4.The HDMI output does not work or works intermittently with the HDMI or DVI input on my HDTV or monitor. Does the new firmware address that issue?

A4.The firmware update addresses and improves HDMI and DVI connectivity issues. If you still experience such issues, try disconnecting and reconnecting the HDMI cable. Make sure your display input is set to HDMI (or DVI). If your display has more than one HDMI/DVI input, make sure that all connected HDMI/DVI source devices are powered on (even if not in use). If none of these solve the issue, please turn off the TV and the HD DVD player. Check all connections. Disconnect and reconnect the HDMI cable. Turn on the TV first and then turn on the HD DVD player. Should you continue to experience issues, please contact Toshiba Customer Solutions at 1-800-319-6684 or HD-DVD Concierge at 1-888-MYHDDVD(1-888-694-3383).

Q5.During HD DVD playback I sometimes experience pixelization, block noise or audio dropouts. Sometimes playback freezes or stops. Sometimes, playback is not smooth. Does the new firmware address these issues?

A5.This firmware update addresses various playability issues. You should also check to be sure that the disc is clean and, if the disc will not operate at all, that you are inserting the disc with the right side up. In the event that playback freezes or stops, press and hold the ON/STANDBY button on the front of the player for approximately ten seconds. This will cause the player to turn off. After the player turns off, turn the player back on by pressing the ON/STANDBY button, and then press the OPEN/CLOSE button to remove the disc. Should you continue to experience issues, please contact Toshiba Customer Solutions at 1-800-319-6684 or HD-DVD Concierge at 1-888-MYHDDVD(1-888-694-3383).

Q6.Do I need to install prior firmware updates before installing the current firmware update?

A6.No. The current firmware update includes all of the prior firmware updates.

**bobgpsr** · **06-25-07, 12:23 PM**

Some reports (from Europe on the HD-E1) that the HD Chroma Upsampling Error (CUE) bug has been fixed.

**Sonnie** · **06-30-07, 12:08 PM**

I suppose this is not available for download via ISO image yet.

**wbassett** · **06-30-07, 12:35 PM**

So far I haven't seen a need to do an update on my A2. I registered it with Toshiba and based on my brother's experience with his A1 and doing firmware updates, I personally will wait for the disc to be sent from Toshiba. Like I said, right now I don't see a need to download and burn a disc so I can wait

**Tommy** · **06-30-07, 02:16 PM**

A new firmware disc (2.3) is about to come out anyway. It will add to the internet functionality that is just starting to come out. Version 2.3 has already been given to some advance people such as reviewers etc..

**bobgpsr** · **06-30-07, 04:31 PM**

Quote:

Tommy wrote:

A new firmware disc (2.3) is about to come out anyway. It will add to the internet functionality that is just starting to come out. Version 2.3 has already been given to some advance people such as reviewers etc..

The new 2.3 firmware is for the first gen models like tha HD-A1 and HD-XA1.

**bobgpsr** · **06-30-07, 04:36 PM**

Quote:

Sonnie wrote:

I suppose this is not available for download via ISO image yet.

Yes it is now on the Toshiba Canada site see post: http://www.hometheatershack.com/foru...html#post35060

**Sonnie** · **07-04-07, 01:20 PM**

I downloaded the ISO image, burnt it to CD and updated my XA2 last night. Everything updated fine... no issues.

**Tommy** · **07-04-07, 03:44 PM**

Firmware version 2.3 is now released for the HD-XA1, HD-A1, and HD-D1 players

- Improves network connectivity
- improves certain video and audio processing capabilities
- addresses certain disc playback and HDMI/DVI issues

**Tommy** · **07-04-07, 03:57 PM**

BTW here is the link to download firmware updates from tosh if you are looking to download the ISO directly to a PC and then burn it to a CD. This is for all player versions, after you select the user agreement you will then be asked to select which player you have.

Download Firmware Updates

**Sonnie** · **07-04-07, 04:28 PM**

Quote:

Tommy wrote:

Firmware version 2.3 is now released for the HD-XA1, HD-A1, and HD-D1 players

- Improves network connectivity
- improves certain video and audio processing capabilities
- addresses certain disc playback and HDMI/DVI issues

Quote:

Tommy wrote:

BTW here is the link to download firmware updates from tosh if you are looking to download the ISO directly to a PC and then burn it to a CD. This is for all player versions, after you select the user agreement you will then be asked to select which player you have.

Download Firmware Updates

Yup... we actually have a thread dedicated to those facts...

**bobgpsr** · **07-30-07, 06:06 PM**

The Toshiba Canada website: http://209.167.114.38/support/ceg/downloads/
now has version 2.1 firmware for the 2nd gen models.

I downloaded and burnt. Reprogrammed my XA2 with 2.1 f/w and played "Being John Malkovich" without any issues. Not sure yet what the 2.1 update did. I do use only component video for connection though.

**SteveB** · **08-07-07, 12:08 AM**

Can someone help out a computer challenged guy? I've downloaded the update and when I try to do anything I get the file format is invalid or unsupported error message. I've redownloaded and tried everything I know/ Can anyone help me out?

**bobgpsr** · **08-07-07, 07:49 AM**

Quote:

SteveB wrote:

Can someone help out a computer challenged guy? I've downloaded the update and when I try to do anything I get the file format is invalid or unsupported error message. I've redownloaded and tried everything I know/ Can anyone help me out?

Are you using a CD-R and burner software set to burn a ISO image? With Nero software using "disk-at-once" helps. This is a binary CD ISO image and no files will be readable by a PC on it.

The update is now available to directly update the player using the ethernet connection. That may be a lot easier for you. Don't need to burn a CD that way.

**SteveB** · **08-08-07, 01:31 AM**

Thanks Bob. I went into Nero and looked around a little more and found where to do iso files. It looks like it worked OK. I'm going to go try it in the XA2 now.

**bobgpsr** · **08-08-07, 09:28 PM**

It appears that firmware 2.2 for the 2nd gen Toshiba HD DVD players is out. My XA2 is updating over the ethernet port right now. Hope this thunderstorm doesn't kill power during the last 5 programming steps -- living dangerously!

**Sonnie** · **08-08-07, 10:31 PM**

Yep... downloading it now from the download site.

Any ideas what the updates might be?

**SteveB** · **08-09-07, 12:56 AM**

I just installed the 2.2 update on mine. Since I had just done the 2.1 last night and hadn't watched a movie can't say for sure what this update did. I will say that one of these improved the boot time and took care of the audio sync problem I had.
I'm loving this machine.

**Hakka** · **08-09-07, 02:43 AM**

SteveB, can you elaborate on the audio sync problem, are you using analog or HDMI for audio?? I have a sync problem with analog, running firmware 1.5 at the moment.

Hakka.

edit: just realised you were in the Xa2 sync thread, using analogs if I remember correctly. I will update tonight.

**SteveB** · **08-09-07, 03:07 PM**

Hakka,
I'm using analog and was using firmware 1.5 when I had the audio sync problem. Either 2.1 or 2.2 cleared up the sync. On mine the audio was running ahead of the video but it's all better now.

**Hakka** · **08-09-07, 07:55 PM**

Tried to update last night but as soon as I clicked 'yes' I got an error code 2007c5b2. I burned with nero, I remember reading some people were having probs when burning with nero.

Hakka.

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