Sherwood/Newcastle R-972 Official Thread - Page 17 - Home Theater Forum and Systems - HomeTheaterShack.com

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post #161 of 944 Old 04-12-12, 01:21 PM
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Re: Sherwood/Newcastle R-972 Official Thread

Thanks for the link, I found that site but it is only a sales flyer and not the owners manual,

Sucks that Sherwood pulled it off their main site, is it really that big a deal to keep a few files available for people to download! It's not like this thing is 10 years old, it is 1 generation old!
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post #162 of 944 Old 04-15-12, 10:15 AM
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Re: Sherwood/Newcastle R-972 Official Thread

I have a question about installing the bass curves, I have the files I picked the +3db and placed it in the root of my USB drive with no other files on the flash drive followed the instructions as far as turning the receiver on, waiting for the click changing to USB waited for the message and inserted the drive in after which it says UPDATING
This message would flash on for about 10 seconds then blink then flash back on over and over. after about 30 minutes I turned it off figuring that it was not doing anything.

How long should this take?? and did I do something wrong?
As far as I can tell you can only do 1 file at a time even thought the instructions say to copy ALL of the files to the flash drive.

Thanks
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post #163 of 944 Old 04-15-12, 12:17 PM Thread Starter
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Re: Sherwood/Newcastle R-972 Official Thread

After the hex file has been installed via USB you must Turn off the receiver and then hold down the STANDBY & MEMO/ENTER buttons simultaneously for at least 3 seconds. This will reset the receiver to factory. when you power it back on it should default to the tuner. You will then need to re run Trinnov and reset all your labels and other presets you may have changed.

Home theater:
Onkyo 805, Yamaha YDP2006EQ, Samson Servo 600 amp
3 EV Sentry 500 monitors across the front, 4 Mission 762i's Surrounds, SVS PB13U sub, Panasonic BDT220, Harmony 1100, Nintendo WiiU
Panasonic PT-AE8000 on a 120" 2,35:1 fixed screen

Living room system:
Sherwood/Newcastle R972, Mission 765's, SVS SBS02's, A/D/S MS3u sub, Yamaha YDG2030EQ
Yamaha KX-393 Tape deck, CDC 805 CD changer, Panasonic BD60, Sony turntable PS-T20
Panasonic TC-P50ST60, HD-PVR & WDTV Live, Harmony 900

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post #164 of 944 Old 04-15-12, 03:38 PM
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Re: Sherwood/Newcastle R-972 Official Thread

It never says that it is installed, it just continues to say INSTALLING and never finishes. Is there a message for when it is done? how long should it take?
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post #165 of 944 Old 04-16-12, 10:49 AM
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Re: Sherwood/Newcastle R-972 Official Thread

Quote:
typ44q wrote: View Post
Does anyone know if the owners manual is available online? I would like to read through it before I get the receiver but it looks like Sherwood totally dropped support for this thing including the manual
Also are there any firmware updates available for this receiver?
In case anyone else is looking for the English pdf manual online, I found it.

http://www.prillaman.net/sn2007avr/R...ENG_090225.pdf
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post #166 of 944 Old 04-16-12, 11:02 AM Thread Starter
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Re: Sherwood/Newcastle R-972 Official Thread

Quote:
typ44q wrote: View Post
It never says that it is installed, it just continues to say INSTALLING and never finishes. Is there a message for when it is done? how long should it take?
If I remember correctly it just stops reading the flash drive. I dont remember if it said anything on the display.

Home theater:
Onkyo 805, Yamaha YDP2006EQ, Samson Servo 600 amp
3 EV Sentry 500 monitors across the front, 4 Mission 762i's Surrounds, SVS PB13U sub, Panasonic BDT220, Harmony 1100, Nintendo WiiU
Panasonic PT-AE8000 on a 120" 2,35:1 fixed screen

Living room system:
Sherwood/Newcastle R972, Mission 765's, SVS SBS02's, A/D/S MS3u sub, Yamaha YDG2030EQ
Yamaha KX-393 Tape deck, CDC 805 CD changer, Panasonic BD60, Sony turntable PS-T20
Panasonic TC-P50ST60, HD-PVR & WDTV Live, Harmony 900

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post #167 of 944 Old 04-16-12, 11:48 AM
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Re: Sherwood/Newcastle R-972 Official Thread

I'm considering an R-972, but I need to control it with a JP1 remote. Since Sherwood tech support seems to be down for now (hopefully not forever), I can't get the R-972 ir control codes. Does anyone have this information and could send it to me? Thanks.
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post #168 of 944 Old 04-16-12, 10:38 PM
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Re: Sherwood/Newcastle R-972 Official Thread

Quote:
tonyvdb wrote: View Post
If I remember correctly it just stops reading the flash drive. I dont remember if it said anything on the display.
I re-downloaded the files and tried it again, it worked and only took about 30 seconds and I believe it displayed the message completed or finished.
Beyond that I am having a more serious problem with the receiver in that when watching recorded content on my Time warner HD cable box. If I am watching a recorded show and then switch back to live TV the video blanks out, no signal being sent to the TV at all but I continue to hear audio, the only way to get the video back is to change video inputs from Video 3 to a different input then back to Video 3 and the picture is fine.
I have the cable box connected using component video with optical audio and is being output to the TV via HDMI.

My firmware is version 1.47i

any ideas?? I would hate to have to send this thing back over this as I do like the receiver and love the sound from it but this makes watching TV extremely frustrating.
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post #169 of 944 Old 04-17-12, 12:21 AM
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Re: Sherwood/Newcastle R-972 Official Thread

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My firmware is version 1.47i
Isn't the latest version 1.47v? At least, that's what I've read. I would upgrade before sending it back, although I don't know specifically what has been fixed. You might have trouble getting a response from Sherwood technical support just now. They haven't been responsive since before last week. Curt Hoyt from Trinnov said that he expects them to be more responsive some time this week.
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post #170 of 944 Old 04-17-12, 07:24 AM
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Re: Sherwood/Newcastle R-972 Official Thread

It would make sense that 1.47v is newer than 1.47i. Do you know where to download it from? all I see on the Sherwood site are firmwares for bluray players
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