The picture looks scrambled like if you turned to a premium channel back in 1990. It was working fine, I hooked up my PS3 and it was scrambled so I stopped and went back to watching normal TV for a while (no problems) then I changed to a HD channel and it was scrambled again, so I pressed the reset button (had to do it twice before it stopped flashing) and then all I got was a blue screen on HD channels and now the analog channels look all scrambled even if I bypass may cable box and plug the cable directly to the TV.
Does anyone know what has happened? And what I can Do?
Here is a picture of what it first looked like. Scrabled TV Picture.JPG
So then I turned everything off then unplugged it for a while.
Now through the HDMI I get a blue screen with white flashing in the center but doesn't seem to effect the menu you can still see those. Scrabled TV Picture 2.JPG
It did say my input 1 (VCR) is using S-Video which its not I do not have anything connected to S-Video. Now its doesn't and I only get a blue screen, and no sound.
Using the cable directly to the TV I got bright green Wavy lines for a while, Scrabled TV Picture 3.JPG now there very very dull and switches back to the bright green., I get sound but you can hear static every once and a while more so when its bright green , it still outputs sound to the receiver.
It now has a red light for lamp indicator so I can't turn it on any more.
Does anyone know what has happened? And what I can Do,and cost?
The reset occurs automatically when you open the lamp door or filter cover, when you unplug the set from the power, or when you press the recessed reset button on the front panel.
There is no need to change the lamp when the warning comes up. This simply means that 4000 hours has passed. These lamps have lasted an average of between 6000 and 7000 hours IME. Mitsubishi eliminated that warning after the first generation of sets because it caused confusion.
So, it's safe to run it until the lamp actually goes out? If so cool, I'll just leave well enough alone and not force a reset or otherwise until the lamp goes.
I checked and my extended warranty has another year on it.
Just make sure you know where you stand on your warranty. If it is close you might want to reset it and see if you have the problem. Also, the way that you reset the lamp timer is to do a reset and when it powers up it will ask you if you changed the lamp. Just say yes to get rid of the warning and reset the timer.
Well, I've had a somewhat difference experience (i.e tv doing different things, but probably due to the same issue). Maybe someone can shed some light.
I purchased my WD52525 in Jan of 2005. The light engine was replaced under the manufacturer warranty wthin the first or second year, while the lamp was replaced under extended warranty in the third year. I am no longer under warranty.
My current issue is small, short, horizontal, blue-ish lines or patches of these lines in various places on the screen. They are most noticeable during dark scenes. They only cover a small percentage of the screen, but are absolutely annoying. A tech did a diagnosis (observation only). Initially he suggested it was the DM modulator, but later called and stated that he talked to Mitsu and they diagnosed it as a power supply issue. The total cost for the repair will be $275, I am not sure about the labor and part break down. I am pretty sure, but not certain, that he is certified by Mitsu. He was the same person who replaced the light engine and was the reference given by Mitsu.
I have opted for the repair and the part is on order, but now I am second guessing. If I was confident that replacing the power supply would be the fix I am hoping for, then I don't mind spending a little cash, but I really do not want to invest any more money on this tv if it is destined to have more problems.
I personally don't feel that I have gotten my money's worth out of what I originally spent on the purchase. It seems like a no win situation. I would appreciate any thoughts or suggestions.
Chances are pretty good that you will have other problems. If the tech had to consult Mits on one of these he does not work on many or he would know the extent of the capacitor problems on all of the boards. The repair rate is somewhat low, but then the repair is very limited if he is just doing the PS.
I suspect that would be pointless. There is not much diagnostics to do other than to check a few hundred caps and find out that many of them are bad, which we already know to expect in these sets if we have much experience with them at all. It may work fine after he fixes the PS or it might not. Even if it does now, in 6 months my money is on more problems.
You could try resetting the TV and see if that kills it the rest of the way. When did you last reset it? But, chances are, when he resets it to replace the power supply it might go then.
I guess if and when things go bad I will contact Mitsu and see what they are willing to do. This set has been giving me problems since the purchase. Hopefully they will have some compassion and a sense of accountability.
Class action lawsuits are not a very productive way of dealing with problems. Since Mitsubishi has been rather liberal in providing assistance to owners on sets as old as four years, fixing many of them with no parts cost to the consumer, there has been little need for such action. Why would you sue a company that is extending warranties where they know they have problems?
Sorry, I was not suggesting that one should be brought against them. I'm just a little surprised that with so many people affected and how angry some have been that no one has filed one.
The last week of April my TV finally give in and went poof and had the blinking green light of death. As indicated earlier, I've got a extended warranty on it till March 2010. I called up the place i bought it and they scheduled a pickup by the local authorized Mitsu repair place. When they came to pick it up they already had it diagnosed and the paperwork stated under work to be done (remember, all they know is I've got a BLoD, they've not yet inspected the TV)
"DM 934C116002 IS NO LONGER AVAILABLE, MUST BE REPAIRED AT CHASSIS LEVEL ONLY. SHIP COMPLETE CHASSIS, INCLUDING ALL WIRING HARNESSES TO MITSUBISHI BRASELTON."
And away the T.V went. My extended warranty also included a loaner TV and so I had a decent 36" LCD tv while my Mitsu was gone.
A few weeks go by and they call to say the TV is ready to be delivered.
When they drop it off I look at the paperwork and sure enough, they shipped the entire chassis off and Mitsu rebuilt it. They even included the UPS tracking info to/from Braselton so I knew it went to the right place. When the TV went poof the lamp apparently went too so they replaced that as well.
It works great again and they even cleaned the internal mirror for me and the picture is once again wonderful.
I too recently was able to pick up TV with the rebuilt chassis. I have had it back for 3 weeks with no issues. My cost was $250 for labor only. Let's hope the rebuild holds but if not, Mitsu will replace with another.
I got the TV back Mid-May with the chassis rebuilt by Mitsu back in Alabama. Things were working fine until 2 weeks ago where unless the TV had been off overnight, when you tried to power it on the lamp would not come on and after about 4 minutes the lamp light would come on. Doing a system reset seems to fix it. But, sometimes powering the TV off and powering it back on will start it up. I also noticed a subtle flicker on the picture when the scene would change.
The servicer replaced the lamp when the chassis was rebuilt so the lamp is new and not blown. Otherwise a restart or a reset would not clear it.
Anyways, they're coming to pick it up this afternoon. I'm surmising that it's the light engine this time around causing the problem. If it is that and they do replace the light engine then it sounds like I'll have a completely rebuilt TV and the current known issues with it should be a thing of the past right?
Hi Leonard, no I didn't think to try and pull a diagnostic code I suppose I was assuming too much after reading all the horror stories on the 'net. But, they've come already and taken the TV away so I can't do it now. :sad:
I'll be sure to reply back with what the servicer finds.
Out of curiosity, besides the chassis and light engine failing are there any other failures you usually see on these sets? If these are the only two and the repairs are meant to last it sounds like I'll be able to hold on to this TV for many years. I'm very happy with it's picture quality and no one seems to make a 52" or smaller DLP. And, I've never quite liked the pictures on the LCDs or Plasma TVs.
I have never had a bad LE on a V26 chassis set, other than one set that had a color wheel failure in he first few weeks after delivery. I have seen a couple of bad ballasts. Otherwise just lamps and chassis failures and cleaning.
Thanks Leonard. When you refer to cleaning you mean the big mirror inside the set and the filter at the back correct? Or are there other parts that should be cleaned?
Also, the small mirror in the front and the lens need cleaning. The small mirror may make the most difference in many sets.
Ironically, the V26 series sets have been very reliable other than the caps in the chassis. Aside from that, we have had virtually no problems with them. We have, unfortunately, seen a couple of chassis with failures after being rebuilt by Mits. In both cases, they made very generous offers to the client to get them into new sets.
Do you have any instructions for cleaning those parts?
I'm glad to hear that other than the chassis these seem to be reliable and that for the most part the rebuild holds. If it does not and I'm in my warranty period I'd just have it rebuilt again. If it's outside the warranty period and Mitsu is still offering to take up the cost of the rebuild and I only cover labor I'd have it done again.
Like I said, I'd prefer to keep this TV over getting a new set. There just isn't one out there I like in the sizes I'm interested in.
Thanks for all the help/advice Leonard, you're truly a asset to this forum.
The repair place called and said the problem was the lamp assembly and that Fry's had refused to cover the repair even though the lamp assembly was replaced when the chassis was rebuilt 2 months ago. So, they had to bring it back which was fine with me I could deal with it when I had time.
So, they bring back the TV today and the lamp won't come on at all now. When they had picked it up it would come on most of the time. I happened to have a brand new Mitsubishi lamp assembly and a used one that came with the TV that I replaced the first time the 4000 hours message came up. I didn't know at the time that they could go longer. So, I put in the original lamp, same thing, lamp won't come on and the red lamp indicator comes on. Take that out, put in the brand new lamp assembly. Same thing, lamp does not come on and the red lamp indicator comes on after a few minutes just like with the other lamps. Press power, the relays click, the fans come on, the green status light comes on, but, no picture at all and then the red lamp indicator comes on.
Sigh.
So I went to Fry's and explained what was going on with the TV now. They're going to give me a call in a few days and let me know what they're going to do. I'm expecting they'll have the repair place come pick it up again and fix it. I don't see what else they can do since I've now got a inoperative TV that's still under extended warranty.
Anyways, we'll see. Sure it's frustrating but, the loaner TV gets me by just fine until they resolve it.
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