We thought that there would be something that would emerge, because we figured it was a sort of untenable… Oh yeah, we understand that these are the rules now, but it’s such a train wreck that something will have to change. That’s why we’re really happy with the current situation with the PS3… We’re solving it now in a way that is going to work for our customers, rather than assuming something is going to emerge later that will allow us to fix this.
Favourite conversation of ours! PS3, so far. The way we’ve dealt with those customers so far, and the product that they have, and the lack of updates on the 360 for TF2 is also a total failure. Those are the ones that sting the worst because… it got all the way through to customers. It’s like a bug. If you fix a bug before it ever ships, it’s pretty cheap. If you ship it and then fix it, it’s really expensive. Those ones are really bad.
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