Banker's Warranty Group (BWG) Contracts - Page 2 - Home Theater Forum and Systems - HomeTheaterShack.com

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post #11 of 12 Old 06-26-12, 07:02 PM
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Join Date: Jun 2012
Posts: 1
Well, I just had to wait 6 months to get my set repaired.
They kept sending unauthorized repair people who did not know how to deal with the problem.
Finally I got myself a authorized repair center who fixed the problem on the 1st visit.
So I don't know if was bankers who didn't check on the service people they sent or Bankers trying a cheepo, or they were misled.
A simple phon call to the manufacturer would have solved in a week instead of going round and round for 6 months.
They are suppose to reimburse me soon.
I'll post how fast they do that.
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post #12 of 12 Old 12-27-12, 08:11 PM Thread Starter
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Join Date: Jul 2006
Location: Cinco Ranch (Katy, TX)
Posts: 63
Re: Banker's Warranty Group (BWG) Contracts

Quote:
Sonnie wrote: View Post
We are investigating this company now for the possibilities of offering their warranty to Shack members as a discounted price. Sales would be handled electronically.

Here is a link to their website:

http://www.bankerswarrantygroup.com/

As you can see, they have been in business for 25 years. I have spoken with their customer service and claims department just to get a feel for how they handle customers. Thus far I am impressed. Customer service was prompt and I only held about a minute for claims. The claim lady I spoke with was very polite and she did not know I was interested in selling their product until the end of our conversation. I was basically picking her for info initially.

One thing I like about this warranty is it can be purchased up to 60 days prior to your original manufacturers warranty expiration date, although it is inclusive of the manufacturers warranty.

Plasma, LCD, Projection and RPTV products are covered the same as the manufacturers warranty. If it's onsite, then the BWG warranty is onsite. If not, the customer can upgrade to an onsite warranty. All of their plans except the smallest will mirror the manufacturers warranty.

They offer the following plans:
  • "Gold" Extended Warranty (For Plasma, LCD, Projection and RPTV products from $0 - $29,999.00) 2, 3, 4 or 5 years.
  • "Platinum" Onsite Upgrade Warranty (For Plasma, LCD, Projection and RPTV products from $0 - $29,999.00) 2, 3, 4 or 5 years.
  • Home Theater Extended Warranty Program (1 television, audio, speakers, and satellite limited to 1 room from $0 - $99,999.99) 3 or 5 year.
  • Consumer Electronics Extended Warranty Program (Video, Audio, Misc Electronics from $400 - $4999.99) 3 or 5 year.
  • Small Electronics Replacement Plan ($0 - $399.99) 1 or 2 year. *Mail in only!

The really nice thing about this warranty is we can sell it regardless if the member purchased the product from us or not. A member can buy the product from anywhere they wish and then buy the warranty from us.


I will have a copy of the warranty contract and a list of service centers as well as a FAQ that I will provide soon.


This looks promising!
Sonnie,

Whatever became of this potential deal for Shacksters?
I'm about to be in the market for a new E/W and was considering going back with Repair Master. Will eventually be needing one for the new Sammy 65ES8000
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