Seaton Sound Catalyst 8C Powered Home Theater Loudspeaker Discussion Thread - Page 6 - Home Theater Forum and Systems - HomeTheaterShack.com

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post #51 of 67 Old 03-26-14, 11:10 AM
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Re: Seaton Sound Catalyst 8C Powered Home Theater Loudspeaker Discussion Thread

Hmmm. I wonder then. Months down the road you would think he would maybe miss a week but not months.

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post #52 of 67 Old 03-26-14, 05:13 PM
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Re: Seaton Sound Catalyst 8C Powered Home Theater Loudspeaker Discussion Thread

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ALMFamily wrote: View Post
Agreed - he is a great guy to chat with. I am sure he he is busy and they have AXPONA coming up, but waiting four months for stands after I spent thousands of dollars for the speakers really has me feeling pretty inconsequential and perhaps my business is not desired.

I was hoping to have provided some impressions for these in my own room by now...


I sent you a pm long time ago how long i have been waiting and was hoping to here back from you saying you got your cat 8 stands. I have been waiting for close to 2 years now for my cat 8 stands. I just built some temp ones so it hasn't really bothered me for got all about them. Getting the Cat 12 stands was no problem.
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post #53 of 67 Old 03-26-14, 05:33 PM
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Re: Seaton Sound Catalyst 8C Powered Home Theater Loudspeaker Discussion Thread

If they took THAT long I would build them myself.

"Music is the space between the notes"
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post #54 of 67 Old 03-26-14, 05:38 PM
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Re: Seaton Sound Catalyst 8C Powered Home Theater Loudspeaker Discussion Thread

I mentioned that in my above post covered them with black material because they dont look pretty. My room is total black out so you dont notice them for rear and side surrounds.
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post #55 of 67 Old 03-26-14, 06:12 PM
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Re: Seaton Sound Catalyst 8C Powered Home Theater Loudspeaker Discussion Thread

Hopefully this gets resoled soon. I figured he could just throw in some numbers in his CNC and be done with it.

"Music is the space between the notes"
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post #56 of 67 Old 04-15-14, 02:06 PM
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Re: Seaton Sound Catalyst 8C Powered Home Theater Loudspeaker Discussion Thread

Just to keep this updated - no contact and no stands. I have decided to make my own - if you want, you can follow my progress as I will be taking pictures along the way. Here is a link to the thread I will be using:

http://www.hometheatershack.com/foru...ter-lobby.html

If you like the look of the stands and might be interested in a pair yourself, let me know. I may just go into the stand making business!


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post #57 of 67 Old 04-15-14, 05:29 PM
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To bad you can't get your stands. I would certainly think twice before buying from someone who doesn't at least respond to inquires, 2 years for the other guy!?!?
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post #58 of 67 Old 04-15-14, 07:32 PM
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Re: Seaton Sound Catalyst 8C Powered Home Theater Loudspeaker Discussion Thread

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To bad you can't get your stands. I would certainly think twice before buying from someone who doesn't at least respond to inquires, 2 years for the other guy!?!?
I am guessing stands just don't have a high enough profit margin to be worthwhile - but, the whole not returning phone calls thing is the troubling part IMO...


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post #59 of 67 Old 04-17-14, 08:35 AM
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Re: Seaton Sound Catalyst 8C Powered Home Theater Loudspeaker Discussion Thread

I know profit margins are important but it comes down to Good customer Support. If they want to keep you coming back for future purchases down the road in a very competitive market then they need to step up & provide the support. If he is unable to deliver the stands due to tight profit margins etc then don't sell the stands. It sets a false expectation. I was interested in the C8's but would now look elsewhere based on your poor experience.

Good luck I hope this works out for you.

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post #60 of 67 Old 04-17-14, 05:31 PM
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Quote:
Dwight Angus wrote: View Post
I know profit margins are important but it comes down to Good customer Support. If they want to keep you coming back for future purchases down the road in a very competitive market then they need to step up & provide the support. If he is unable to deliver the stands due to tight profit margins etc then don't sell the stands. It sets a false expectation. I was interested in the C8's but would now look elsewhere based on your poor experience. Good luck I hope this works out for you.
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