XTZ Sound Cinema Series Discussion Thread - Page 2 - Home Theater Forum and Systems - HomeTheaterShack.com

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post #11 of 14 Old 01-18-16, 12:53 PM Thread Starter
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Re: XTZ Sound Cinema Series Discussion Thread

Since the front panel on the M6 speakers is angled they're "toed in" automatically, and from what you're saying about the space you have available that might help with the auditory issues. Essentially you won't have to change the orientation of the speakers in order for them to provide the benefits of being toed in.

In North America XTZ offers a 45 day in-home trial of their products. You're IP address suggests you live in Belgium, so I'm not sure what their policy is where you live, but if it's similar perhaps you should try auditioning them and see how they perform. In the end the only thing that matters is if you like how they sound, and there's only one way to do that; hear them for yourself. It might be something to consider at least.

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post #12 of 14 Old 05-02-18, 02:53 PM
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Re: XTZ Sound Cinema Series Discussion Thread

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In North America XTZ offers a 45 day in-home trial of their products.
I'm very interested in purchasing the M8 or M6 series but I am having trouble tracking down someone to speak to at XTZ in North America to discuss details like buy and try or warranty. Any advice on how to go forward?
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post #13 of 14 Old 05-02-18, 08:14 PM Thread Starter
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Re: XTZ Sound Cinema Series Discussion Thread

Their US website has always been a bit of a joke - something I spoke to them about on many an occasion, and one of those people was even the President of the company in Sweden - but to no avail it seems. I just poked around xtzsound.us, the website you would be using as it seems you're from Canada, and the Contact Us page, webforms and support email are all for the European region instead.

I sent you a PM with the name and email address for my US contacts. I haven't communicated with either of them in several years, but hopefully one or both are still with the organization.

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post #14 of 14 Old 05-02-18, 08:22 PM
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Re: XTZ Sound Cinema Series Discussion Thread

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I sent you a PM with the name and email address for my US contacts. I haven't communicated with either of them in several years, but hopefully one or both are still with the organization.
Thank you for the PM. Unfortunately I get a mail delivery failure for both of them which I'm assuming means they are gone. Also using the contact us page on the website leads to a 404 webpage error.

This is disappointing because everything I read from users is they are fantastic performers. But if there is no customer support it leaves me feeling very uncomfortable. I just had some basic questions about warranty and shipping. If I own these and have an issue and can't get a hold of a single human being that's a real problem.
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