$300 for repairing an Optoma HD600X - Home Theater Forum and Systems - HomeTheaterShack.com

 
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post #1 of 3 Old 12-06-11, 06:05 AM Thread Starter
Shackster
 
Join Date: Nov 2010
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$300 for repairing an Optoma HD600X

Hi everyone,

After a little more than 1 year my projector starting making noise when starting and displaying weird colors. The guarantee was over, I sent it back to Optoma, they're asking 150 that is roughly $300, this is more than a third of the projector's price !!

On the invoice there's apparently no part replacement, it's just 'labour charge'.

Question #1 : Is it a normal price and if not, what kind of people could repair it for a normal price if not Optoma ?

Question #2 : the invoice states that half of this price will be made if repair declined , whereas nobody told me anything about such commitment before I send the projector ! What would you do ?
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post #2 of 3 Old 12-06-11, 12:20 PM Thread Starter
Shackster
 
Join Date: Nov 2010
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Re: $300 for repairing an Optoma HD600X

Ok and what would you do if they refuse to reduce the charge ?
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post #3 of 3 Old 12-08-11, 08:19 AM Thread Starter
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Join Date: Nov 2010
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Re: $300 for repairing an Optoma HD600X

Thank you very much for your piece of advice mechman.

I contacted them by Email and told them that the price was really expensive especially considering that my projector is hardly 1 year old.

They replied that they are prepared to repair the projector at a reduced cost of 65.00 plus VAT instead of 125 ! So they basically divided the price by 2 !

I'm glad because unfortunately I'm not the kind of guy who easily fight for discount, yet I obtained this great discount so it's cool.

Thanks again.
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$300 , hd600x , optoma , repairing

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