iPad App problem - Home Theater Forum and Systems - HomeTheaterShack.com

 
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post #1 of 6 Old 08-10-15, 10:57 AM Thread Starter
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iPad App problem

Not able to sign in with the iPad app because the screen goes black
Needs to be fixed
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post #2 of 6 Old 08-10-15, 02:06 PM
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Re: iPad App problem

Hello and welcome to HTS! I have the same problem sometimes when Wi-Fi is weak or disconnected. Try:
  1. Double-clicking the HOME button (the one on the same face as the screen) VERY fast. Your tablet should display all open apps in their separate windows. Find the blank HTS window/app and swipe it off the iPad's screen to close it.
  2. Open SETTINGS, and make sure you're connected to the Internet through Wi-Fi or Bluetooth
  3. Tap on HTS logo to open app.
  4. Making sure the screen is not zoomed, enter logon credentials.
  5. Viola!

Hope that helps.

.
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post #3 of 6 Old 08-10-15, 03:03 PM
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Re: iPad App problem

Greetings, ! Thank you for joining Home Theater Shack! Were you able to get it to work?




Looking for me, just google my username. I have used the same one for most sites for many years.
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post #4 of 6 Old 08-10-15, 06:57 PM
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Re: iPad App problem

Hello and welcome to the forum

"Music is the space between the notes"
“[T]o talk well and eloquently is a very great art, but that an equally great one is to know the right moment to stop.”
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post #5 of 6 Old 08-11-15, 10:24 AM Thread Starter
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Re: iPad App problem

I always use in landscape
Can't login when iPad is in landscape orientation.
In portrait orientation the login fields are visible

I'm sure this can be fixed.
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post #6 of 6 Old 08-11-15, 03:17 PM
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Todd Anderson
 
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Re: iPad App problem

Welcome to Home Theater Shack! Sorry you're having trouble with the App. Sounds like you have found a work around for signing-in. Hope it works well enough!

If you're a Facebook user, click on the Facebook icon at the top of the page and "Like" our Facebook Page. Our feed is full of interesting links, photos, and news.

Make sure to frequent the forum!

Regards, Todd
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