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  1. A Cox customer service experience

    General Service and Technical Information
    I have been having issues with on demand not working and assumed it was just a wonky system due to a decade old cable box technology. Then today I started having tiling and audio dropout on HD channels and intermittent loss of internet connection. So I called Cox customer service and after...
  2. Cox starts rolling out Trio tru2way guide software... somewhere

    Testing
    Somewhere, real customers are getting a taste of Cox's brand new guide software, as the company announced at the Cable Next-Gen video Strategies conference last week. It didn't say where -- if you've spotted an HD formatted tru2way DVR with multiroom features drop us a line and let us know...
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