[brucek]

Can you show us a jpg of your REW Settings screen and of your Windows Playback Mixer?

We also need to see what sort of error might have occurred. There will be a log of what happened in the debug files. To locate those, open the REW Help / About box to see where your home directory is (i.e. C:\Documents and Settings\yourname). The log files are stored there.

Look for files called roomeq_wizard0.txt, roomeq_wizard1.txt etc. Open each file in any text editor (e.g. Notepad) and see if there are any error messages. A new file is created each time REW is started, the last 9 copies are kept in a rotating list.

What does the error (if any) say about what's happening?


brucek

 

[brucek]

REW doesn't appear to see your soundcard.

Can you post your Settings page, or at least tell me what you have selected in the Input and Output Devices section on the Settings page?

For example below:

You can see the soundcard is selected and the line-in and line-out is selected.

brucek

 

[brucek]

The attachments are too small to read.

 

[brucek]

Play: Mic, LineIn, CD on mute; Play, Wave, MIDI on full volume

Hopefully, the Line-in in Playback is muted or you'll be in monitor mode, a no-no with REW. It will cause feedback. Line-in is only enabled in the Record Mixer.

brucek (an inexperienced REW person)

 

[brucek]

I will re-install the REW and Creative software. If the hardware is flaky, how will I determine that? If I need a new box, do you have a suggestion?

I think you can rule this bug out as being in REW - too many users over too long.

My first thoughts always go to the cabling and connections being suspect.

Once a card has been working for a while, they're pretty reliable. If the card plays music without being flaky, it's probably OK.

Could be drivers, but that's usually a go, no go situation.

I would reload Java and the Creative software, and also re-check the cables and connections.

brucek