DVD player to Smart TV problem

That particular TV is a Samsung Smart Signage Platform (SSSP) not sold originally for home use. The article says SSSP is embedded in those TVs, so presumably you have an SSSP menu somewhere. The TV is also about 10 years old and has 1080p resolution. Because an HDMI DVD player does the same thing, the problem is likely a setting in the TV. But I am entirely unfamiliar with what the SSSP-equipped TVs may have associated with it that could result in a bad image display as you describe. Take the DVD player with HDMI to another TV and look around the DVD player menus that make all output 1080p. You won't resolve the issue (if there is one) with the Best Buy boxes until the HDMI DVD player works fine with the TV. Look on the TV for SSSP or other settings that may zoom to part of any image. I have seen the same thing you describe happen ONE time in the last 10+ years, but I have no memory of what the issue turned out to be caused by. The confusion for most people providing info will be how different your SSSP TV is compared to production TVs for home use--not many home theater fans will have any experience with a monitor like the one you have... 40-inch diagonal SSSP equipped.

donnymcc said:

Hello.
I have a Samsung smart TV and have been trying to connect a DVD player and a VCR to it.

First I bought a RCA to HDMI converter from Best Buy. For both the DVD player and VCR, the picture on the TV was only a small part of the entire picture -- as if "zoomed in" to only a small part of the entire picture. I could not change the screen size on the TV. There is a menu item called "Screen Adjustment", with choices that include "Picture Size" and "Resolution Select". But when I select "Screen Adjustment" I get the message "This function isn't available."

Then I tried a different DVD player that has HDMI output to Explore the best smart TVs for web browsing. But again, the same problem: The screen is filled by only a fraction of the entire picture.

The Samsung model is LH40MEC.

Any advice?

Click to expand...

It seems like you're experiencing issues with the picture size when connecting your DVD player and VCR to your Samsung Smart TV. The "zoomed-in" effect you're describing could be related to the aspect ratio or resolution settings. First, make sure that the output resolution settings on your DVD player and VCR are compatible with your TV. Check the user manuals for these devices to ensure they are set to an appropriate resolution, such as 1080p or 720p, depending on your TV's capabilities. Next, try adjusting the aspect ratio settings on your TV. On some Samsung Smart TVs, you can access the aspect ratio settings by pressing the "Menu" button on your TV remote, navigating to the "Picture" or "Display" settings, and selecting the "Aspect Ratio" option. From there, you can choose different aspect ratio options, such as "16:9" or "Fit to Screen," to see if any of them resolve the issue. If the "Screen Adjustment" option is not available on your TV, it might indicate that certain picture settings are locked or disabled. In such cases, you may need to contact Samsung customer support or refer to the TV's user manual for further assistance on unlocking or enabling those settings. Additionally, it's worth checking for any available firmware updates for your Samsung TV. Sometimes, firmware updates can address compatibility issues and provide improved functionality. You can usually find firmware updates on the Samsung website or through the TV's menu system. If these steps do not resolve the issue, it may be beneficial to reach out to Samsung customer support or consult a professional technician for further assistance, as they will be able to provide specific troubleshooting advice based on your TV model and configuration.