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ARC can be used with any HDMI cable, so long as the TV and the receiver both support ARC, as yours do. Make sure the cable is firmly seated in the ARC HDMI jack on both devices.

ARC won't work unless CEC is enabled too, so be sure that CEC is turned on in both devices.
(See pages 32 and 142 in the AVR X3000's manual.)

As a last resort, you might try connecting them together using an optical audio cable (aka TosLink). That's usually more reliable than ARC and CEC. The CEC standard in particular is not well defined, so interoperability problems are common.
 
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