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HLR6167WAX/XAA Digital board problems

181652 Views 292 Replies 42 Participants Last post by  lcaillo
This set started having problems with tiling when cold, going green with patterns of lines, and other patterns of distorted images. It would clear up when run for a couple of hours. At the time, the digital board was on backorder, and in order to get the client up and running, I pulled the digital board from my personal set and installed it. This worked, assuring me that the digital board was the problem. I transferred the bad board to my set, and it had the same issues. After using it a while longer, it began having other symptoms, including locking up with no pix and turning off. Eventually, the set would start the lamp, never have any video nor any sound, then shut down after about a minute. It remained that way for a couple of months while I waited on a board.

Along the way, I have heard from a couple of sites, including Jason1976 here, that the problem may be connections on the DNIE chip on the digital board, near the DVI connector at the back side of the board. Apparently people were having success applying pressure to this chip. It is a BGA type (Ball Grid Array) that has pins underneath that contact points on the board. This is becoming common with high density ICs where external pin connections require larger size chips, tighter spacing, and geometries that are not efficient for the design of the chip. There are good reasons to use BGA, but they can be difficult to solder properly. Apparently, Samsung has had some issues with this chip.

One solution is to try to re-flow the slder. I don't suggest this for anyone without the right equipment. It is very easy to heat the wrong parts or overheat the chip, board, or related parts.

So I decided to experiment. I received the new board that had been on backorder, but figured I would play with the bad one as an experiment. The board is encased in a metal housing with holes. I looked in my shop for something that might fit between the chip and housing to put some pressure on the chip. I found a small bolt that happened to be just a litte too long to fit between the chip and the metal housing above it. I fitted it in, then pushed the edges of the housing down to where I could put the screws holding it all together back in. There was significant tension on the bolt, with the larger hex head end standing on the chip and the tip of the screw fitting against the metal housing (bolt standing on its head on top of the chip). It took a little pressure to get the screws back in, which was good, as it used the housing like a large spring pushing down on the bolt, which put a great deal of pressure on the chip. Simple solution if this is the problem.

The result is that the set fired up the first time and has run fine since. I don't know how long it will work, but I will run it and see. I have the other board, if anyone needs one. Keeping it will cost me an extra $50 on top of its cost, as it does have a core value and we normally send them back for credit. It will be worth it to have a new board on hand if my solution fails, or if another client needs one.

The part number for the digital board for this set is BP94-02084A. This is for the HLR6167WAX/XAA, L64C chassis type. You need to verify all of the suffixes on the service model and the chassis number to get the right board for Samsung sets, particularly these. There were many production changes and versions of these sets and some differences in the boards. Some even reportedly need to have the analog and digital boards changed together for some reason, but this one does not.
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I asked him about reball. He said that reflow takes care of most of the problems he's seen, rarely reball...but it costs $85.00 if you need to do it. So, 25.00 to reflow, 85.00 to reball, 10.00 shipping. Will send in my board tomorrow, and report back once I get it back.
YES, please do! I had been thinking it was $25 to re-ball, but still, $85 is far better than the other alternatives, if it's a quality job and fixes the problem.

Put me in the camp that ordered a new digital board and thus far has fixed my problem. I had tried the pressure trick with little success, though one day the set started working again and did so for a few days. I was concerned about unintended consequences with the reflowing trick so did not try it. The new board was installed only last week but viewing has been flawless thus far.
Glad you're back up and running! How long did it take to get your new board? What all did you do to carry your settings over to the new board?

I agree, this forum has been a life-saver (or at least promises to be). It could very well save my TV from the trash heap, and make it so I can at least get a few bucks out of it, when all is said and done!
About a week to get the board with standard shipping. As for settings, a while back I used the digital camera to take pics of the current settings, but later realized I didn't drill down to every submenu. I was lucky, though, and had no setting issues when the new board was installed.
Question: If I send my digital board to this guy, do I need to go through the steps of saving its info on the tv as mentioned in previous posts on this thread...or can I just take it out and send it in. It has been a while since I had my tv apart trying the pressure fix...is taking the digital board out easy? Are there any pic of the process?
Question: If I send my digital board to this guy, do I need to go through the steps of saving its info on the tv as mentioned in previous posts on this thread...or can I just take it out and send it in. It has been a while since I had my tv apart trying the pressure fix...is taking the digital board out easy? Are there any pic of the process?
Yeah there are pictures, just go back a few pages in this same thread. Just take it out and send it in. But you may want to wait until I get mine back to see if it works.
the thing is the pressure fix doesn't last and you shouldn't have to save your info if you get your board reflowed. he won't be changing any settings.
I ordered my digital board yesterday and the ups tracking says I am to be getting it today. I guess samsung parts ships from NJ. now I have to wait until about 3 to 5 pm to get it. the sad part is I am like about half a mile from the ups hub but the driver doesn't get to my address I guess untill he is coming back. I wish I wouldn't of messed it up I would of sent it to that guy and paid 25 to have it reflowed.

update. the new board came. it powered right up. I hooked it up and found out the tuner is messed up. the cable tuner is fuzzy but the antanna input is clear. I just had to call them for an rma number. the lamp hour count on the board they sent me was 18,000 plus hours, and it was all dusty.

another update. I went and switched the tuner part of the board and now I have clear video. when I had the cover off the new board there is a sticker inside that says they did some kind of mod to the board. I saw when I put it together the mod must have something to do with the fan. the fan above the digital board was running. and I know before it used to only run if you had a cable card installed.
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Ok. Got the new board in 3 days, installed last night and the TV never worked better. The new lamp also makes a world of difference. My opinion is that if your set has the symptoms mentioned in this long line of threads to bite the bullet and order the digital board. If you damage or make any marks on the board with the "fix" say goodbye to the $50 core credit. Even with the fix, it's only a matter of time until you need a new board.
I hope everyone will do like me and write a letter to Samsung to try to draw some attention to this issue and have a recall on the board. My set was out of warrantee when the problem pinnicled but I had "green line" symptons with analog inputs back during the warrantee period. I will draw their attention to this thread. Thanks for all the help.
my board came yesterday and I had to send it back today. I received a bad board. :crying: the cable input was all fuzzy and there is an issue with the hdmi input. video would go blue and then say formate not supported. from cable box and dvd player and tried another dvd player and another cable with same issue. then I tried the composit input and it had the same issue. I have bad luck. I hope the replacement has no issues. another thing I think is funny is samsungparts.com does not tell you the parts are refurbished. and of course they sent me a refurbished part. I dont mind that it's refurbished but they should let you know on the web page.

I remember I always had bad luck with things like this since a kid. I remember I got a walman for xmas. auto reverse and it played great the one way but when you hit the button to switch sides only sound would come out the one headphone jack. then the 2nd one the radio didn't work. the 3rd one the headphone jack was messed up. then the 4th one worked a long time.
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The "reflow" people said they fixed my board and it should be here next week. The cost ended up being 39.95 total. A little more than the 30-35 I expected, but oh well. They told me they worked on 3 chips on the board...that's what the price included. The DNIe chip, a smaller TI chip and a third I have no idea which one, but might as well "fix" them all. I'll install it as soon as it comes in the mail (probably Mon or Tue) and will report back. Fingers crossed!!!!!!!!!!!
The "reflow" people said they fixed my board and it should be here next week. The cost ended up being 39.95 total. A little more than the 30-35 I expected, but oh well. They told me they worked on 3 chips on the board...that's what the price included. The DNIe chip, a smaller TI chip and a third I have no idea which one, but might as well "fix" them all. I'll install it as soon as it comes in the mail (probably Mon or Tue) and will report back. Fingers crossed!!!!!!!!!!!
I hope it works. still 39.95 is a lot less then buying a replacement refurbished board. thats a $148.05 savings and you dont have to wait for a 50 dollar core charge.

with how many of these tv's you see on ebay broken the guy should start offering a reflow of the digital board on ebay. and let people know what kinds of issues it fixes and show photos of the issues.
The problem with offering that service is if he has no way of testing the boards it is just a guess as to whether the problem is that the chip needs to be reflowed or something else. There are other problems with these boards. DIYers who do internet searches for solutions often assume that problems are all the same. They may be much of the time, but not always.
that is very true. it may not always be the same issue. but if someone applies pressure to the chip and it works for a few days to a 1 week then they would know for sure that it needs the dnie chip reflowed. to bad you didn't have a reflow machine in your shop. but then again they are like 7 grand. but is that tax deductable?
I have read through the entire thread and the issues I am dealing with are pretty close to what is being described here though not as consistent. Sometimes the TV has half the screen turned completely dark, while the other half frozen with a black and while image. The sound keeps going. At other times, the screen image flutters and flickers where it is not even watchable. I guess that would be strobe effect mentioned in the thread. Yet other times, you turn the TV on and nothing happens. No image. You can kinda see light coming from the back of the TV, but the screen stays dark.

Initially the thought was that it was the bulb. Changed out the bulb and the TV worked fine for a while and than the symptoms came back. I opened the back to make sure I had put everything together correctly, and TV worked fine for a while, than back came the symptoms. The duration TV worked after each time I opened the back of the TV, pulled out the light engine, cleaned out everything and put everything back became shorter and shorter to now where we are literally at less than an hour. Ironically, all this time I was opening the back panel and pulling out the assembly, I had no idea what was it that was making the TV work again. I just knew that the exercise gave me a few days of trouble free TV watching.
I never called the technician in thinking if there was something broken/not working, it should not work all the time and hoped that my jiggling the cables would eventually fix it for good.

Question I have is about the model of TV as the one discussed here is HLR6167WAX/XAA where as my TV, which is 3.5 years old, is a HLR6168WX/XAA. How much of a difference does that make? Does it have the same issue with the board? If so, would any one know why the board for this TV is $200 more than the one discussed here for $185. The part number I have is BP9402229A (ASSY PCB MISC-DIGITAL SKU: 14134734).

Regardless, I am planning on trying the pressure fix tonight and will let you all know how that went. I guess that is the first step in figuring out whether the board is the culprit.
Any help would be greatly appreciated as I am not able to afford a large $2400 TV every 3-4 years. Thanks.
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You need to check with Samsung parts to verify the part numbers. They change production and change part numbers so much that I would not trust information from any other source.
I looked at photos of the board and it looks like it has two hdmi ports so it's not the same. but other then that it looks very close. It maybe having the same issue with the dnie chip. you can try putting pressure on it. it may work for a little bit. we are still waiting to hear back from another person on this forum to see if the solder reflow guy does a good job. if the pressure fix works for you for a little bit you should be able to send your board off and have it fixed for around 40 dollars if the reflow person does a good job. keep an eye on the forum and look inside the case of your digital board and see if it has the same dnie chip. I know the metal case is almost the same. I see one on ebay for 350 dollars or best offer. item number 270386337360. it maybe worth making him an offer of 150. but find out if he offers a warranty on the board. also the board was only used in 3 models hlr5068w hlr5668w and the hlr6168w. I am guessing thats why the cost is higher. another thing is it has a 150 dollar core charge on samsungparts.com you get that back when you send them back in your old board. so the cost would come down to 288 dollars so it's really only 100 dollars more.

but I would say open the tv and double check the part number to be on the safe side.
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Thank you both lcaillo and Jason for your replies. I am definitely interested in finding out how the reflow work went. I did not get the chance to work on the TV yesterday as it was working fine until of course the game started and than the strobe issue kept coming back a few minutes after each shut off, pull plug, and turning back on. Perhaps I could try it today.
Thanks again.
I looked at photos of the board and it looks like it has two hdmi ports so it's not the same. but other then that it looks very close. It maybe having the same issue with the dnie chip. you can try putting pressure on it. it may work for a little bit. we are still waiting to hear back from another person on this forum to see if the solder reflow guy does a good job. if the pressure fix works for you for a little bit you should be able to send your board off and have it fixed for around 40 dollars if the reflow person does a good job. keep an eye on the forum and look inside the case of your digital board and see if it has the same dnie chip. I know the metal case is almost the same. I see one on ebay for 350 dollars or best offer. item number 270386337360. it maybe worth making him an offer of 150. but find out if he offers a warranty on the board. also the board was only used in 3 models hlr5068w hlr5668w and the hlr6168w. I am guessing thats why the cost is higher. another thing is it has a 150 dollar core charge on samsungparts.com you get that back when you send them back in your old board. so the cost would come down to 288 dollars so it's really only 100 dollars more.

but I would say open the tv and double check the part number to be on the safe side.
Looking at the board or the numbers on it may not give you useful information, other than noting obvious differences.

When it comes to getting the right board for a Samsung product, the procedure for servicers is to go to the BOM (bill of materials) on the service web site for the specific model and chassis version. Even this has not yielded identical parts. Samsung has been known to sub in parts from similar models and they may or may not work, or may or may not have the same feature set as the original. This is why I always recommend going to Samsung parts to get the most current information on part numbers, and using the entire model number with all the suffixes and the chassis or version numbers. You still may not get the same version of the board that your set had to begin with.
Looking at the board or the numbers on it may not give you useful information, other than noting obvious differences.

When it comes to getting the right board for a Samsung product, the procedure for servicers is to go to the BOM (bill of materials) on the service web site for the specific model and chassis version. Even this has not yielded identical parts. Samsung has been known to sub in parts from similar models and they may or may not work, or may or may not have the same feature set as the original. This is why I always recommend going to Samsung parts to get the most current information on part numbers, and using the entire model number with all the suffixes and the chassis or version numbers. You still may not get the same version of the board that your set had to begin with.

Yes I know thats why i told him to double check the part number/check the lable inside the tv to make sure he gets the correct part.
I'm still waiting to get my board back. I would think it would come today or tomorrow...
cool corepuncher. my replacement for the bad board I received from samsungparts.com is to be coming today. I hope I got one that works this time. I called them from my cell phone asking if the parts were new, used, or refurbished and the lady kind of didn't want to tell me, but she said if the board is refurbished they strip all the parts off them and rebuild them. then I asked her how a refurbished board with all new parts could have 18,000 lamp hours and be all dusty, and she came up with maybe a return was mixed up with the refurbished boards, or maybe samsung mixed it into a shipment. I don't know. All i can say is it shouldn't of been dusty if it was stripped down and rebuilt.

ps I will post back when I get the replacement board. hope to get a good one this time.
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