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· Plain ole user
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11,205 Posts
Where did you buy the lamp and where did you get the ballast? Have you looked for swollen caps in the power supply?
 

· Plain ole user
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11,205 Posts
Was the ballast new or used, and was it the right one for that lamp? You have to be careful with some combinations in samsung sets.
 

· Plain ole user
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11,205 Posts
How did you determine that they were correct and matched? Did the information come from Samsung directly?
 

· Plain ole user
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11,205 Posts
Which sources did you use? Please provide some specific information. If you want help, be specific. Samsung has been notorious for changing production in these sets and there were several lamp/ballast combinations used, some which are not compatible.

Give the entire service model number with all suffixes, the part number for the lamp specifiec on the set, the same for the ballast if it is present, the chassis version number, the part numbers and suppliers that you used, and any other information that you can think of that you used in the process. I will be happy to try to sort out what you have, but I cannot keep probing for information.
 

· Plain ole user
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11,205 Posts
There is no problem with posting the names of other forums or of vendors. As long as your post are factual and do not violate our rules, more information is better.

If you do not hear the color wheel come up to speed, the lamp will not start. The ight engine does not provide a lamp enable signal until the color wheel is spinning. You need to determine if it is indeed spinning or not. The sound is very distinct and will sound like the speed increases then backs off slightly then speeds up again as the servo takes control. If not, then you may have a color wheel problem.
 

· Plain ole user
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11,205 Posts
That site has posts from non-techs as well as techs. Some of the information there is very much wrong, some simply lacks the context to make it useful. You can count on what you get here as being correct if it comes from me. I check the posts by others carefully to try to catch mis-information or add context that make it make sense.

There is much bad advice out there with respect to DIY repair. There are far too many assumptions made and far too little information for most of it to be useful. When you come here, you will find that I may seem demanding and intolerant, but it is necessary to maintain a useful and reliable site. The moderators and admins here work very hard to keep the bar high.
 

· Plain ole user
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11,205 Posts
I really can't make a good suggestion here. Not being there to diagnose it myself, and not knowing if you have the right parts in it makes for too many variables.

I you were to call me to service the set, I would tell you to put the original parts in it and I would start from scratch troubleshooting it.

Sometimes, repairing these sets is not trivial even for an experienced tech.
 

· Plain ole user
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11,205 Posts
Tip: When troubleshooting Never assume anything!

This is essential advice, but is rarely heeded and rarely understood by most DIYers and many techs. We make assumptions in everything we do, no matter how much we check and recheck. It is essential to understand that every conclusion we come to is based upon assumptions and determining where those assumptions are is hard for some people.

Things may seem to lead to a conclusion, but not having all of the facts and all of the related information and context is often a problem that catches up to even the best techs.
 
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