I purchased the TC2 and a pair of tSB's, they were delivered on July 17 to my door. Now, I decided that after the month audition that I would like to return the TSB's not for a refund but to upgrade to the TST1 towers. I tried calling them on August 20, 21, and then finally today I got though, their phone system would just drop the call during the transfer the previous days. I'm told that my 30 day period is up (which it is, but considering I'm wanting to spend more money) you would think they would be excited. No, I'm told I'm out of luck, and stuck with what I have. I'm not satisfied with this outcome, I really wanted to upgrade to the TST1's if they would let me. Has anybody else had issues with their return policy?