SOLVED
I reached out to JVC and they completely ignored me unfortunately. However, I managed to come up with my own solution
Here's what I first tried unsuccessfully:
Here's the steps which solved the issue for me personally:
I reached out to JVC and they completely ignored me unfortunately. However, I managed to come up with my own solution
Here's what I first tried unsuccessfully:
- Applying my user profile (which has 100% zoom)
- Unplugging the projector from the power socket for 1 hour
- Shifting the lens picture position up and down as much as possible
- Zooming without any HDMI cables connected
- Zooming out as much as possible and then zooming in to 100%
Here's the steps which solved the issue for me personally:
- Disabling environment settings (such as distance to the screen)
- Unplugging all HDMI cables from the projector
- Turning the projector off for 3 hours (with the remote)
- I shook the projector up and down as much as possible before turning it on (while it was still mounted to the ceiling)
- I turned it on > went straight to zoom control inside the settings menu > zoomed out for about 2 seconds (since in this timespan you'll be able to hear a heavy mechanical sound while the lens is starting to zoom out) and then I instantly zoomed in as much as possible (for reference if you hold the zoom for too long the sound turns into a electric noise instead of mechanical)