Actually, my problem still exists even with the Y-cable. I've tried adjusting all settings, but I've given up.JBICT65 said:First, let me apologize for not getting back to anyone who responded and/or asked a question. @LCS, yes, both outputs are supposed to be the same. @Kal, yes, all set to 'small'. And @DareDevil, so u used a Y connector from one of the sub outs and the bass was restored? So odd! The sound is so pure from the unit I don't wanna return but on movies esp., the LFE just isn't there. On regular stereo, it's so minute it almost is not there. Anyway, again, sorry about not getting back in here and I really appreciate the comments! Thanks!