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Try grabbing a cheap y-connector from Walmart. Had the same issue on my 6005 series, almost sent the sub and receiver back before I tried the y-cable. It solved my problem.
 

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JBICT65 said:
First, let me apologize for not getting back to anyone who responded and/or asked a question. @LCS, yes, both outputs are supposed to be the same. @Kal, yes, all set to 'small'. And @DareDevil, so u used a Y connector from one of the sub outs and the bass was restored? So odd! The sound is so pure from the unit I don't wanna return but on movies esp., the LFE just isn't there. On regular stereo, it's so minute it almost is not there. Anyway, again, sorry about not getting back in here and I really appreciate the comments! Thanks!
Actually, my problem still exists even with the Y-cable. I've tried adjusting all settings, but I've given up.
 
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