Hello, anybody here have experienced not being able to operate or control NR828 through the receiver switches and remote controller? I’ve had this problem for quite awhile and can only use my receiver using Onkyo Remote 3 APP. I had it checked by a technician (not from Onkyo as we do t have any in Cebu Phil’s) who couldn’t find anything wrong with the unit. The remote controller can control other appliances such as, Sony TV, Blu-ray, etc. I have tried resetting the receiver, power cycle, changing the remote controller codes and matching with the receiver, unplugging all cables and nothing works.