Onkyo SR-876 Setup problem, no sound

6814 Views 12 Replies 5 Participants Last post by Sonnie, Aug 13, 2009

jmolgaard

Discussion Starter · Jun 14, 2009 (Edited)

Hi!
I have just bought an Onkyo SR-876, and think I have followed the instructions:reading:, but there is absolutely NO SOUND. I have tried using a DVD, beautiful picture, no sound. Finding a FM station, showing the name of the station and RDSonformation, but no sound :hissyfit:
when I come to the point Automatic Speaker Setup (Audyssey MultiEQ) I get stuck at first step, it seems like it can't find my front speakers :sad:
The troubleshooting chapter doesn't give me a solution, what shall I do now?:dontknow:
I even tried resetting to factory settings, and starting from the beginning
I have heard the unit play at the dealer, before I took it home.

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Sonnie

· #2 · Jun 14, 2009

Hello jan and welcome to the Shack!

What cable connections are you using and have you designated the audio for each source within the setup menu? For example, if your DVD player is using HDMI 1, you have to tell the receiver that it is using that input.

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jmolgaard

Discussion Starter · #3 · Jun 14, 2009

Hi Sonnie!
I use HDMI from the DVD to the reciever and have assigned it to HDMI1, and also using HDMI from the HDMI MAIN to the projector. I have a fine picture, but no sound.

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Sonnie

· #4 · Jun 14, 2009

I know of no other setting that would have to be set in the receiver itself. I played my a bit before running the auto setup. I cannot imagine it getting damaged from your dealer to home.

Have you double checked all of our speaker connections? Unplug everything other than your two front speakers and the HDMI cable from the DVD player and of course the power cord. See if you can get sound through the two front speakers. If not, I would take it back to the dealer and see if he can get it to play again.

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the_rookie

· #5 · Jun 14, 2009

Make sure they are not on Zone 2 or 3 or anything. Also make sure they are at the right wiring configuration on the set up menu. As well as having the right impedance setting. You could also check to see if you have them wired correctly to begin with, such as the wire actually in the speaker, and that the positive and negative is correct.

Sometimes we just forget to do something small...like plug in the sub to the wall, or make the AVR say the fronts are bi-wired. Stuff like that...:bigsmile:

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Sonnie

· #6 · Jun 14, 2009

I did this just the other day. I sit scratching my head wondering why something was not working. Finally I realized I had not plugged it in. :rolleyesno: A real :duh: moment indeed!

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jmolgaard

Discussion Starter · #7 · Jun 15, 2009

Hi! Thanks for your answers!:clap:
I took it to the dealer, and he couldn't find any sound either:yay2:, so now its on its way to the doctor!:dizzy:
I have borrowed a SR-906 in the meantime, hope I don't get used to its extra facilities....:innocent: and that I will have sound on this one

raying:

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Sonnie

· #8 · Jun 15, 2009

They should give you a new one... I would think.

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tonyvdb

· #9 · Jun 15, 2009

Sonnie said:
They should give you a new one... I would think.

I agree, You should get a brand new receiver not a repaired one given you just bought it. Usually within 30 days there is a money back or replacement exchange guarantee.

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Lordoftherings

· #10 · Jun 16, 2009

>>> An important setting that few people forgot to adjust:

>>> * Set the "HDMI Audio Out" to OFF. * <<<
This is the right setting for the sound to be output from your receiver through all your speakers.

-> The ON setting is only for the HDMI audio out to be output from your TV speakers.

Bob

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jmolgaard

Discussion Starter · #11 · Aug 11, 2009

Hi, after a long holiday

I'm back, and went to the dealer.
My SR-876 wasn't ready yet :huh:, but instead he gave me an offer on the NR-906, 9000 DKK (approx. 1200 EUR), so we had a deal!:jump:
Thanks to all of you who replied:T

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Lordoftherings

· #12 · Aug 13, 2009

jmolgaard said:
Hi, after a long holiday I'm back, and went to the dealer.
My SR-876 wasn't ready yet :huh:, but instead he gave me an offer on the NR-906, 9000 DKK (approx. 1200 EUR), so we had a deal!:jump:
Thanks to all of you who replied:T

This is awesome news man. :T :yay:

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Sonnie

· #13 · Aug 13, 2009

Yup... congratulations indeed!

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