[Sonnie]

Hello jan and welcome to the Shack!

What cable connections are you using and have you designated the audio for each source within the setup menu? For example, if your DVD player is using HDMI 1, you have to tell the receiver that it is using that input.

 

[Sonnie]

I know of no other setting that would have to be set in the receiver itself. I played my a bit before running the auto setup. I cannot imagine it getting damaged from your dealer to home.

Have you double checked all of our speaker connections? Unplug everything other than your two front speakers and the HDMI cable from the DVD player and of course the power cord. See if you can get sound through the two front speakers. If not, I would take it back to the dealer and see if he can get it to play again.

 

[Sonnie]

I did this just the other day. I sit scratching my head wondering why something was not working. Finally I realized I had not plugged it in. :rolleyesno: A real :duh: moment indeed!

 

[Sonnie]

They should give you a new one... I would think.

 

[Sonnie]

Yup... congratulations indeed!