I had the Onkyo TX-NR838 7.2-Ch set up in my home and it worked like a charm. I had two PSB bookshelves and Onkyo Atmos heights in the front. I had Bose Satellites for my surrounds and PSB For surround rears. Plus a powered sub. The Atmos sounded so great and added another set of listening modes. I took the Onkyo TX-NR838 7.2-Ch and installed it in my second home and the Atmos function doesn't show up. I have the same PSB bookshelves, Onkyo Atmos heights and Sony Satellites front wide. I have a set of bose satellites and Sony satellites for my surrounds and rear surrounds. When I set up the receiver, all of the speakers showed up and are functioning correctly. Is there something else I am not doing?