...thank you for contacting BEHRINGER USA.
Our technical support and service teams are in the process of sourcing a
replacement EPROM to have burned for you with an updated version of the
DSP1124P firmware which was just released in order to address the MIDI
data bit issue you have been reporting with your DSP1124P. Because we do
not have the facilities to burn EPROMS on premises here in our office,
we are having this service performed at a regional service center, which
necessarily adds a week or more delay to have the actual EPROM itself
source, then burned with the new firmware version at the service center
facility, and then shipped. We thank you in advance for your
understanding as we work to obtain this update EPROM for you.
If you have additional issues or concerns regarding the DSP1124P please
don't hesitate to let me know. I'm also more than happy to pass on any
comments you may have on this or any other BEHRINGER product to the
appropriate parties at BEHRINGER on your behalf if you do not feel that
your concerns are being adequately addressed by BEHRINGER USA technical
support personnel.
ROY, Chris
Technical Support Administrator
Customer Service
BEHRINGER USA Inc.
Tel: +1 425 672 0816 ext 146
Fax: +1 425 673 7647
Email:
[email protected]
Web:
www.behringer.com