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Can Some one tell me how to access this website : http://www.tacpservice.toshiba.com/?
Does anyone have the userID and password they can share with me. I've read alot of post on different forums and a number of people have referred posters to go here. Can anyone help? Thanks!!
This site is for authorized servicers only. Anyone sharing their access codes publicly would likely have their account cancelled.
There are a number of sites where you can get service manuals that you would find there, some for a fee and some free.
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Plain ole user
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I agree, but I know of virtually no vendors that release such information to the public. Many companies do not even have service manuals or other technical documentation. A few will provide access outside of their service network if you go to their training or if you are an established service business. Those are Hitachi, Toshiba, and to some extent Sharp, Samsung, and LG.

So what is it that you are trying to find?
 

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Like I said, I agree with you. Your rant is preaching to the choir. I take plenty of flak from techs who think DIYers are stealing food from their table. I have also publicly stated many times that vendors should make technical inforamtion available publicly. Regardless, Toshiba and others make the rules to get access. Violate them and you get cut off. I won't do it, nor will any other servicer who has made the investment to become authorized or to get the training. I have provided links to many of the resources for getting the same info, however, as it is mostly available through other sources, as you have found.

You would be dissapointed if you got into the site, as it has nothing to tell you how to deal with the problem that you are currently experiencing. This site, like others, has limited information that does not go much farther than what you have found already. Trust me, I know. There is little magic in having access to most vendor's service sites, especially Toshiba's.

Also, as I said before, if you have different problems after attempting a repair, it is most likely that something done in the repair process is the reason. There are many possibilities and it is very unlikely that you would find much help on a vendor's service site to help you deal with that kind of problem. You already know about the hyper module problems. Most of that kind of info gets out anyway because lots of people have the problem. You already have the service manual. There just is not much more than that available in most cases. Training is usually very general with respect to how the systems work and troubleshooting procedures.

My guess is that the repair of the board was not done properly, you cracked a solder joint in handling the board, or that there is still something that you are missing. Regardless, with access to the site or not, it would take some troubleshooting skills and probably a scope to track it down. You never mentioned who did the repair of the board.
 

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Who did you use on ebay? Did they have the ability to test the board? Is the symptom different from before the board was sent off? What did you do to botch the repair?
 
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