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i have been unable to enter service mode . i have been trying with mute 3 times then mute hold menu
this has not worked on this model also tried volume all the way down then hold 9 still no go ?
any help would be great. thank you
 

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I can't recall for every model, but IIRC this one is the same as most other Toshibas. Having the service manual is always advised, however, and will tell you for certain.
 

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i have been unable to enter service mode . i have been trying with mute 3 times then mute hold menu
this has not worked on this model also tried volume all the way down then hold 9 still no go ?
any help would be great. thank you
Try:

- Press and hold the {MUTE} button on the remote.

- Then press the {MENU} button on the TV's front panel.

.
 
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