Hi, It sounds like your Green gun is not working, Can you see any green color at all?
Touch focus only works correctly after the television has been properly converged manually. Touch focus returns to the last properly set convergence after it has drifted. If you are seeing pink lines, it is probably because the last convergence done on the television was not done correctly.Yes we can see Green lines! We have done the convergance, and are seeing Green. And when we do the touch focus, we also see green lines. But everything is still pinkish! The lineups are not white!
This tells me the red gun is still out of convergence. Does this model allow you to converge each color gun separately like the 65H84 does? If so, go through the blue, red, and white convergence patterns and line them up again. If not, it is going to require some servicing by a repairman.We have done the convergance (quite a few times) and line everything up, but the lines (+) always have a pink hue to them. When they are white lettering, is comes up pink!