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Turtle Beach SC problem

803 Views 2 Replies 2 Participants Last post by  Nick

I haven't any tests for quite some time. I have made the connections, but my the TB soundcard does not show as an option in the soundcard preferences. I have used it in the past and it worked. Occasionally it would stop working and I could see a red light inside through the vents. The light would go off if I restarted my computer. The light is on now, but it will not go off when I reboot. I'm wondering if anyone has had this problem or might have a troubleshooting recommendation. Is there a test I can do to see if the soundcard is working or not?

Also, I'm curious if the TB card works with a Mac just for future reference.

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Best looking in the windows sound control panel to see if the TB is still showing up in the list of devices that can be selected for audio input/output. If it is a USB card it will probably also be useable on a Mac, assuming it is working! Check the TB website for a definitive answer.
Thanks John.

It turned out I needed to reload the software to have the soundcard show up on my computer. Now I am trying to calibrate the soundcard but I don't understand what it means to connect the line input to the line output to calibrate. I generally need photos to understand the various connections. I've got the splitter on the preamp at the moment, but I assume I need to remove it and use it on the soundcard (or do I actually need two splitters)?
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