raying:Yes... Streaming Audio is one of my distributors. They should have stock and should be able to service you. If that isn't the case, feel free to contact me direct.
I have found, that supporting a product like a subwoofer, that has a certain percentage of product that will develop problems (it has moving parts and is made by humans), is problematic when there is an Ocean separating me from the customer. The cost of shipping a Maelstrom to the UK is higher than the price of the product.
I had a customer in the UK buy a finished subwoofer from me back in the days when I built finished product. He had a problem with the amplifier and the cost of shipping that 150lb subwoofer round-trip would have been >$1000. I hired a technician to go out to his home and repair the amplifier on-site. Of course I had to ship a replacement amp to the UK which cost me about $150 in shipping, had to pay for the amp ($350) and the repair time (don't remember how much it cost). About 6-months later he had another problem and after screaming and hitting my head against the wall for 15 minutes, I vowed never again. I no longer sell that kind of product overseas.
Kevin Haskins
Exodus Audio
I have found, that supporting a product like a subwoofer, that has a certain percentage of product that will develop problems (it has moving parts and is made by humans), is problematic when there is an Ocean separating me from the customer. The cost of shipping a Maelstrom to the UK is higher than the price of the product.
I had a customer in the UK buy a finished subwoofer from me back in the days when I built finished product. He had a problem with the amplifier and the cost of shipping that 150lb subwoofer round-trip would have been >$1000. I hired a technician to go out to his home and repair the amplifier on-site. Of course I had to ship a replacement amp to the UK which cost me about $150 in shipping, had to pay for the amp ($350) and the repair time (don't remember how much it cost). About 6-months later he had another problem and after screaming and hitting my head against the wall for 15 minutes, I vowed never again. I no longer sell that kind of product overseas.
Kevin Haskins
Exodus Audio
