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I’ve been with Netflix since the beginning. I get maybe one unplayable disk out of every 100. Their turn around is so fast that it really isn’t a problem. I would bet they don’t replace them until they get a complaint. I had one that as it got farther into the movie the more issues it had, when I took it out and turned it over to inspect the surface it fell in to two pieces held together by the label.:eek: I’m just glad it didn’t fly apart in my player.

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