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Hello - I recently bought this unit, and the seller claimed it works. I have spent hours hooking up speakers and a few input devices.
So far, I can not get ANY audio out of it, and I am wondering if it is simply broken.

Generally, everything seems to work, including video, except for the audio output.

I reset the unit back to factory settings. I have been using headphones to eliminate any possible speaker settings issues. The headphone relay works.

I used the service manual Test Mode. All I get is "Zone 2" displayed on the display. Nothing more. However, when in standby mode, Zone 2 is off.

Any suggestions? Thanks in advance.
 

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What about the audio settings on the TV?
 

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Zone one could be shut off. I have a 1019 in my bedroom. It and all my other AVR’s can run zones independently. When the unit is on, turn off zone 2 and make sure zone one is on. Or ask the guy what configuration he had it set up for. You could also do a hard reset and clear any old settings.
 

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Wow.
 
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