the problem is unless users report it widely on social media or we need to create sm kind of a thread on reditt for others to join...smone whos followed widely in these audio forums yamaha will keep creating this illusion.if the product fails to perform as specified and the service center confirms it, use the warranty agreement and get it repaired or replaced. An AVR is built to connect to other devices, without damaging them.
If they fix yours, allow the salespeople to claim they never heard of such issue. The illusion saves face officially, even if forum readers know better. If they have too many cases they may do a recall anyway.
This is what i am appealing.its not about my faulty avr but i am really afraid to go purchase a new one as with a small dataset if there is so much variation i guess a lot many users across the world have it who either use the grounding screw or just live with it.i guess if we are paying for a reliable model from a brand we shouldnt have to adjust period and thats why i am appealing to all readers with yamaha to flag this widely so that this gets noticed.dont be content that u can manage.the thing is after burning a hole thru ur pocket u shuldnt be told to live with it.
And regarding repair they will do that.but if the whole idea was to repair a brand new device them why not go for a refurb.why spend on a new one at all??yamaha categorically says it wont replace and not only that thier attitude and arrogance is sickening.its like the same nokia used to have during its heydays.