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Onkyo PR-SC885 no longer passes HDMI

15K views 46 replies 10 participants last post by  Muser  
#1 ·
My Onkyo pr sc 885 no longer passes hdmi video (and audio)- my projector shows no signal from both DVD and Cable Box on screen. This happened suddenly last night so I know it isn't a result of changing the setup parameters which I did check again this morning and everything is set properly. I know projector and cable work as video is fine when I connect cable box hdmi output directly to projector bypassing Onkyo. I have reset Onkyo to factory defaults per manual with no change. Any suggestions, short of shipping it to Onkyo?
 
#2 ·
Hello,
My fellow Floridian this sounds very much like the HDMI Board has failed. If by fluke your PJ accepts Component Inputs, you could still use the 885 and connect an Optical or Coaxial Digital Cable and MCH Analog for getting True HD and DTS HD from Blu-Ray. I am really sorry to read this, but I would be shocked if it was not the HDMI Board failing.
J
 
#4 ·
Gentlemen from Florida-

Thank you for joining in so soon! 2 votes for failed hdmi board.

1st option is component cable from monoprice.com (Epson projector does have inputs for this) but run is about 25 feet, what is video downside to hdmi (uverse cable box?, blue ray DVD?). Audio is good because both uverse cable box and Sharp DVD player have optical audio outputs.

2nd is send to Onkyo for repair. Any sense of what this might cost? But I want to keep Onkyo and will probably invest in this unless no downside from 1st option.
 
#5 ·
Component can actually go further than hdmi so no worries on that distance. Matter of fact, besides the loss of ability to pass 1080p (limited to 1080i or 720p so no 1080p blu ray), I think youll find that component is better in every way verses hdmi, but thats just my opinion :eek:lddude:

Monoprice is a great source for that cable :T
 
#6 ·
Based on what you said I have decided to purchase a component cable from monoprice- 35' for $20 plus shipping and move forward. If the only thing I'm missing is blue ray 1080p (assume my uverse cable box is sending me HD 1080i (shows dolby digital readout on Onkyo), then I'm home free as I haven't watched a DVD in over a year.

If you have time would like to hear advantages of component vs hdmi.

And thank you for turning this expensive nightmare into an inexpensive solution!
 
#7 ·
The advantages I see are no handshakes that can slow or corrupt the connection, the ability for much longer runs and, depending on the display, Ive found component to have more natural colors and gamma. My dlp projector is like this, almost impossible to get a good hdmi picture but component provides an usually good image. Since its only 720p Ive fed this dlp component video exclusively since purchase.
 
#9 ·
Not sure if anyone will see this after a week but here goes- received component cable, same result- does not send video to projector, plugged cable into back of uverse box and works fine as hdmi did. So the onkyo does not pass hdmi or component signal to projector. If electricity circuitry is like plumbing, it seems to me the problem is upstream of component and hdmi circuitry. Looks like it has to go to Onkyo.

Any final thoughts or suggestion, my Floridian friends?
 
#10 ·
Hello,
It appears the entire Video Board is shot. There appears to be 2 Authorized Service Centers in Florida and this is the one I came away quite impressed with after speaking to the Owner: PLAZA ELECTRONIC
2280 34TH WAY N.
LARGO, FL 33771
727 531-5484 (Tel)

At least this way, you will save almost 2 Weeks of transit time. However, as it is out of warranty, it honestly might be more cost effective to consider looking for a newer Onkyo SSP. If there is a local Service Center that works on other brands, I would honestly consider paying for the diagnostic to ascertain if it is the Video Board. I would also call Onkyo USA's 201 Area Code Number to see if there is a possibility of them doing anything to help.
J
 
#12 ·
Hi Jungle Jim-

Spoke to Largo and they said if board needed to be replaced, the part would be over $300 plus labor. And I saw in another post on official thread that somebody paid $650 to replace theirs. So I have decided, since I really only use 1 source- uverse set top box- that I will live with inability to see menu on screen (navigating from Onkyo display, yuk!) and consider my Onkyo a home theater (and music) audio device only. It's been 4 years since purchase, so I will crawl for awhile- just not ready to pony up $2000 for another Onkyo or Integra.

Thanks for your time and advice.
 
#15 ·
Hello,
Unfortunately I did figure the price to repair it would exceed the actual value of the SSP on Audiogon. I really think the 709 would be a very cost effective solution while adding things like Audyssey Dynamic Volume, Audyssey Dynamic Volume, HDMI 1.4, HDMI RIHD, and more.
J
 
#14 ·
#17 ·
Hello,
For what its worth, THX and many AV Experts advocate bypassing AVR and SSP's for Video Processing anyway. That being said, some recent AVR/SSP's have made huge strides in terms of Video Processing. The Yamaha Aventage A3000 had a perfect score when run through a quite rigorous Bench Test. (Audioholics) It uses the HQV Vida Processor that is also used in the Onkyo TX-NR809 and above. I am not sure what Display you are using, but I certainly would make sure to match your Source Components Output Resolution to the Native Resolution on your Display.
J
 
#19 ·
Hmm, mine did this last night with both HDMI and component video. It had done it a few weeks ago, but thought I'd inadvertently made a change with the remote because after noodling around for a few minutes with the settings, turning the power on and off, it eventually rebooted to functionality the next day.

Last night the receiver searched for the correct decoding of sound swapping between two formats I don't recall and then locked in. The movie (Bourne Supremacy on DVD) started. Initially the sound and picture were fine but after about three minutes the picture froze and never came back to life. During this process, initially I could not get the OSD to show on my monitor, after no change in hardware or software, I got a collection of lines with no image, then just a small line across the top of the screen and eventually no image whatsoever.

It appears that a few other Onkyos have done this as well. I'm a two channel die hard and I'm used to my gear lasting for at least fifteen years before failure. Is this sort of failure, endemic to processors or is this an Onkyo issue? Do Marantz's last longer with fewer problems, or is this a function of the price point and Anthem can charge more because their products are more robust?

Your thoughts and experience would be appreciated.
 
#20 ·
Muser-

Not sure if this is helpful as it might be too late. During this crisis, I spoke to Onkyo somewhere and they estimated video board repair between $300-$600. At that time, I had also done some research which suggested this processor runs (very) hot and video board and caps on top can slowly fry. One solution is to buy an exhaust fan that sits on top of unit- check google there was a company that had a bunch and I think they all run under $100.

My solution was to send satellite box hdmi directly to projector, of course precludes switching to blue ray player except manually. Onkyo then serves as audio only processor.

I finally took the high road out last month- purchased 2nd hand from an audio friend a McIntosh MX150. Awesome and expensive unit! Not sure yet what to do with Onkyo, maybe Craig's list at $100.

Good luck!

Peter in Florida
 
#21 ·
Muser-

Not sure if this is helpful as it might be too late. During this crisis, I spoke to Onkyo somewhere and they estimated video board repair between $300-$600. At that time, I had also done some research which suggested this processor runs (very) hot and video board and caps on top can slowly fry. One solution is to buy an exhaust fan that sits on top of unit- check google there was a company that had a bunch and I think they all run under $100.

My solution was to send satellite box hdmi directly to projector, of course precludes switching to blue ray player except manually. Onkyo then serves as audio only processor.

I finally took the high road out last month- purchased 2nd hand from an audio friend a McIntosh MX150. Awesome and expensive unit! Not sure yet what to do with Onkyo, maybe Craig's list at $100.

Good luck!

Peter in Florida


Peter:

Thanks. I seem to have run across the same price on replacing a board. I called the local Onkyo repair shop (California) and they declined to suggest what replacement of the board would cost. I bought mine used for $500 so it seems foolish to pay the same to fix it. Though if I bought another one used, would that be any different?

Did you choose the McIntosh because of perceived superior longevity? Or did you do a little research to determine the McIntosh holds up longer? I'm wondering if the Anthem, McIntosh, Classe, etc. might not be "worth" the extra cost because of a longer life? The Onkyo sound was OK, not on par with my 2 channel setup, but it's acceptable for movies and Wii duty. If I replace it, rather than fix it, I'm thinking of applying a bit more money to the processor since my 2 channel gets way less use these days (I have an active 7 year old boy).

If you have thoughts you'd like to share, I'd love to steal some of your knowledge.

Larry
 
#22 ·
I paid $1600 for mine new about 3 years or so ago but decided not to do a new board because my friend offered me a great deal on the Mac that I do want to last longer. The Lyngdorg RoomPerfect system is amazing and the unit sounds much better than the Onkyo. So my good fortune.

As for dependability, I can't say. I HOPE for the extra $$ these units will last longer but don't have any experience with any of them. As pointed out, the Onkyo runs hot so that may be considered a design defect for that model. These units you named cost a ton more than Onkyo so I would go to threads on these products and see what you find. A lot of work, but it's a hobby. Meanwhile, you can use the Onkyo, like I did, as an audio unit and plug your video source (s?) directly into your tv.

I think I'm older than you- I have two boys, 27 and 25 years old.

Again, good luck

Peter from Florida
 
#23 ·
:doh: The HDMI card failing in Onkyo models is well known unfortunately.
 
#24 ·
Thanks for the information, although it wasn't well known to me until now. :blink:

Are there any other preamp/processors with that issue? Are others of the Onkyo's with this problem? I'd love to know this so when I get around to shopping for one, I'll cull the problems from the winners.

In advance, I appreciate whatever you are willing to share.

Larry
 
#25 ·
I should have edited my post but got distracted and promptly forgot. The HDMI cards failing was referenced to their AVRs, not their preamp/processors. However, if their preamp/processors are using the same HDMI card manufacturer, then it would not surprise me that it would fail.

You could always get a preveious year model AVR such as a Yamaha, Denon, or Marantz and use it as prepro. Yamaha's preamp sections are extremely well built offering better performance than many a expensive prepro. Their THD, SNR and stereo separation specs are outstanding.
 
#29 ·
I will stay away from Onkyo and Integra until they begin to address their heat dissipation issues. They clearly skipped the all important thermal analysis in their design and now Onkyo customers are paying the price. Its too bad as they really do make great sounding gear.